As PP's have mentioned, the concierge team will bend over backwards to help you. We just sailed in the Walt Suite on the Magic this summer and Andy and Julia were amazing. We had an issue with a private car we wanted to book and, with one call to Julia, the issue was resolved within 15 minutes. Andy also helped us very quickly with a dining issue. I know this isn't exclusive to just a Royal suite, but just wanted to let you know how wonderful the CM's are. Oh, and the Palo dinner in the room! Amazing! We were able to order for our DS7 as well! It's the only way I know of that children can actually eat a Palo meal! Andy and Julia gave my DS numerous gifts as well - a stuffed Mickey and a tiger, many arcade cards (Julia would play Uno with the concierge kids and the winner would get a card, but they all managed to get a few!) It was, all in all, a really magical experience!