DH and I really enjoyed our CL stay at BWI and it is one of the resorts that is like a $300 difference between premium view and CL. I posted this note on the WL thread in response to someone inquiring about CL.
"I sent IPO a list of every ressie I wanted - all ADRs, tours, massage appointment, special Concierge trip at AKL. After they made the initial ressies, I sent any changes I needed and they took care of those as well. We had trouble getting DH booked for the Epcot Segway tour and they kept at it until they got it booked.
Once on-site, they switched around ADRs, booked a pedicure for me, had my pillows and bedding changed out (I needed hypo-allergenic) and got me some special cereal for breakfast in the lounge. They also picked up our packages at the hotel gift shop and delivered them to our room so we didn't have to do it ourselves. It was raining when we arrived and we remarked that we didn't have ponchos and asked where to buy them. They had Bell Services pick them up from the gift shop and deliver them to our room with our luggage and just had them charged to our room.
All in all, INCREDIBLE service. I brought ours a selection of tea bags from our local coffee/tea company and they really seemed to love them. I think they just appreciate being acknowledged."
We also enjoyed the turn-down service and the general friendliness of the CL staff. They actually seemed disappointed when we didn't need anything from them. Honestly, they were some of the best CMs I've ever come across at any Disney park or hotel.
Also, DH and I are not big breakfast eaters so the morning continental breakfast offerings were more then enough for us. The convenience of being able to grab a quick breakfast and head to the parks or take it back to our room to eat more slowly was just fabulous. It was also nice to be able to get snacks and drinks during the day as we were heading to or from a break.
I will say that we were on the
DDP and did a TS dinner almost every night of our trip so we didn't partake in the evening wine/appetizer hour most days. Definitely factor that in when you are deciding on cost as it is not a value if you won't be using it.
All in all, the advanced planning, on-site service and easy access to breakfast and snacks made it worth it. I would do it just for the advanced planning and on-site service, but then again, I like to be pampered. The only reason we chose not to do WL CL this trip is because we are doing DxDP so would never use the lounge and my TA made all of our ADRs so I didn't need IPO. I will miss the service at the hotel but there is always next trip so I'm good with that for this one.
Having said all that, I would do AKL CL if it were me. Good luck in making YOUR decision.
