There is also alcohol and snack foods offered when you board and are taken to the concierge lounge to review your itinerary and make other requests for your cruise (don't forget to request a galley tour if you're interested and they might be offering one - unadvertised!), mixology or other tasting events, meet and greets, spa treatments that you didn't book online, and basically anything you would have normally stood in line at guest services for. The concierge hosts can also apply gift cards to your account, etc. There can be a wait to sit down with one of the concierge hosts during that immediate time after you board, if there are too many families and not enough hosts to go around. But while you're waiting, make yourself at home in the lounge. Terrific, cozy place to hang out and enjoy a drink or two and some nibbles! Take the stairs up top to deck 13 right from the lounge into the concierge sundeck and look around! After you've met the hosts, you can even leave your carry on bags with them in the lounge area and go to cabanas for lunch or hit the Aquaduck for some water time! Make the most of that lounge - you're certainly paying enough for it, but I hope you enjoy the pampering!!