Hi!!
My DH & I were @ Yacht Club from 9/12-19th. Had a good time &wanted to post a few things. Our last club level stay was 2 yrs ago.
A few pages back there were a few posts about people not cleaning up after themselves. Well, there is now no place for you to do that in the lounge. The table that used to be there for you to put your dirty plates on is gone. There are more lounge CM"s there now & they clear & wipe the tables after you leave. We saw 3 CM's most mornings just working @ stocking foods & clearing the tables.
The club floor seemed pretty well booked, but we got a table on the mornings we ate in the lounge. Many families there as well as several people who were there for the large conference going on (could tell by the conference badges being worn.)
Definately noticed the decrease in variety of offerings since we first started staying club level about 5 yrs ago. Yes there was always something out & platters were refilled promptly, but we saw the same things offered over several nights: spring rolls; quesidillas; chicken skewers & bacon wrapped scallops. Different combinations of these on most nights we were there.
Breakfast was also the same everyday, only variety was a different "bread", banana bread, lemon poppyseed etc. we were on deluxe dining so ate breakfast @ Captain's Table several mornings for variety.
We were not there for dessert except for 1 night @ about 9:30. There were brownies & about 3 types of cookies out at that time.
Check in was good, Jessica was the CM & she was very cute! So young & enthusiastic!! I had forgotten to print my itinerary @ home with all my ADR nos. & asked if she could print up a list. Other years they have had this list waiting for us @ check in any way. But apparently with the "new system" she had to print out each ADR seperatly. She said they can no longer print them out on 1 sheet like they used to. But the poor girl clicked on each 1 & printed them all up for me (about 2 per day) with a smile & cheerful attitude!
Housekeeping was good. But evening turn down is done so early, most nights we didn't have it as we were still in the room getting ready for dinner. They do turn down from about 4-5 PM I think. But our room was cleaned every day before we came for our afternoon rest, so that's all we wanted. We didn't care about turn down much.
We also have a trip booked for Dec 13-18 & our 90 days out was while we were there. Luckily the IPO made all our arrangements for that trip without any problems. I had asked IPO if they could send the Dec itinerary to us @ the Yacht Club since we would be there on our 90 days, but they never did.I was able to check my e-mail that day from the conference center & checked the Dec. arrangements that way, instead.
As I said, we have stayed club level several times before & have the Dec stay coming up. I booked both these trips with the 35-40% off codes this year, but we will probably go back to regular rooms after this. I don't mind making my own arrangements & I just can't justify the cost anymore. The offerings aren't that great in the lounge. And we don't make any changes once we're there so we don't need they CMs for anything either. But we're glad for the stays we've had.
Sorry such a long post!! Just my thoughts!!