Computer HELP needed!!!

[BabyTigger99]

Got some viruses on the computer the other day, I was cleaning them off, rebooted my computer, and now I get nothing on my desktop, just my wallpaper. Normally I would just restore my computer, but I had some pictures of DS's birthday that I didn't have transfered to disk that I really want to get off there. Can anyone give me any sort of advice? I really want those pictures!!

 

[SnowAngel]

Did you try doing a search for all jpgs on your computer? They are likely still there somewhere

I hope you can get them back

 

[BabyTigger99]

I can't get anywhere to search for them. I don't even get a start button.

 

[SnowAngel]

Do you have a windows key on your keyboard? Clicking that should bring up the start menu

 

[BabyTigger99]

None of the buttons do anything when I push them. I have tried everything!!

 

[Nebsky]

Reboot your machine and hit F8 while its loading.
Select SAFE MODE.
You should be able to have access to the start menu
Do a search on your CPU for the pictures.
Next, do a virus scan. Sometimes you can catch more viruses in a safe scan mode.

 

[jfulcer]

Originally posted by Nebsky
Reboot your machine and hit F8 while its loading.
Select SAFE MODE.
You should be able to have access to the start menu
Do a search on your CPU for the pictures.
Next, do a virus scan. Sometimes you can catch more viruses in a safe scan mode.

I agree with all of this.

Plus it's a good reminder to do frequent backups.

(stepping off soap box)

 

[Nebsky]

Wow, 2 Jeffs think alike...

Forgot about the backups though..
Thanks for pointing that out.


Jeff

 

[BabyTigger99]

Okay, I have tried hitting the F8 key, nothing happens. I suppose I should have said this from the start. You know how when you boot up your computer and you get a black screen and stuff typed on it abount your machine? Well, I don't get any of that either.

 

[piratesmate]

Did you hit F8 as soon as you turned the computer on? I usually start hitting it every few seconds as soon as I hit the power button. With these fast computers, it's hard to catch it sometimes. Although it doesn't sound like that will work for you anyway.

Do you have a Norton CD? If so, try booting with it in the drive. I would go ahead & run the scan first, but when it's done you should be at a DOS prompt. From there, you should be able to do a search for all JPG files & copy them to floppies.

 

[BabyTigger99]

I hope all this works, I will let you know tomorrow!

 

[BabyTigger99]

Okay, so I was able to boot up in safe mode, but I still got no icons, no start button, and when I hit the Windows key, I got nothing. Any other ideas?

 

[BabyTigger99]

Anyone? I am desperate here!!!

 

[Dan Murphy]

BT, did you post this on the Tech Board? It may help.

 

[JoNo]

The only thing I can suggest is reformatting if you aren't getting anything in safe mode either. That's a really really bad sign... I'm sorry

 

[BabyTigger99]

I was afraid of that. I just don't want to be the bad mommy with no pictures of her kid's 5th birthday!

 

[Patch'sD]

What Operating System are you using.

If you are using XP. Try restoring to the last working configuration. This should resore your systems settings while preserving your data. Then I would run your virus scanner to remove the virus.

Hope this works

 

[Lewisc]

ASK around. The chances are you have a "computer geek" friend or neighbor. They should be able to boot off a CD or floppy and at least copy the JPG files off your computer.

There are data recovery companies that can help you but I doubt it would be cost effective for birthday pictures.

 

[BabyTigger99]

Patch'sD, I am using Windows ME, and I hate it!


Lewisc, I ahve asked around, most "geeks" I know say they have really no clue about it, after I told them what happened to it when I put it in safe mode.

 

[Dan Murphy]

Any late night 'geeks'??