Comcast Cable Questions

[kaytieeldr]

Call back. When I was laid off last year, I called and got nowhere. I called back a couple of days later and got a REALLY helpful rep who got me an amazing savings on regular cable.

 

[Judique]

I have Comcast and pay $10.15 a month.

My bill lists it as follows:

Xfinity TV - $10.15

Basic Service - $8.40
Basic Digital Convrtr Pkg - $1.35
Fee's/Taxes - $0.40

I have a suspicion that perhaps I'm not suppossed to be getting the channels I do, but I'm not about to tell them.

HOWEVER, I get somewhere between 50-100 tv channels (all local, Disney, Discovery, History, Animal Planet, Cartoon Network, yada, yada, yada) and about 30 or so digital music channels.

I had this along with 2nd level internet service (they have about 4 or 5 speed levels of internet in my area, but second level is pretty fast and works well - I have never had a problem.) I am paying 64.95 a month. But now, all the channels have one by one been screened out and I get limited basic (which is what I have paid for all along) which is just the local channels. For the internet speed part, it is 64.95 total whether I choose to have the basic channels or not. What I miss is my HGTV and the music channels for my kitchen tv when I am in there working. But - for the cost to upgrade and pay extra per month, I can buy a lot of music!

I have Verizon for home phone - almost gave it up completely, but dropped a line and gave up the call forwarding, voice mail etc and now for about $100 a month I have basic comcast cable and upgraded internet and a decent landline. The combo works. (We use netflix and redbox for movies when needed and stream through the Wii.)

In my area, Fios is being offered at introductory for $99 for one year. I don't think it's a deal as the net would be much slower - is much slower then what I have with Comcast for the price. If I upgrade TV it will be by keeping what I have and checking out Direct in addition. The packages are not everything. I am lucky in that I am in an area with many services. It's all still wayyy overpriced in my opinion.

 

[Hygiene99]

Bummer.

Not Comcast ... But, not near the price...

This is what I was able to get in my area.

RCN In Mass.


09/02/10 $80.00

07/29/10 $104.96 Called and asked for lower rate when HBO went from free to pay. was given customer loyalty credit. next 12 months.

06/30/10 $88.86

88 Bucks is for.

Internet, one up from slowest level the offer still plenty good here and fast.

Land line, unlimited.

Cable with DVR box and HBO channel line up.
Think we r getting showtime package as well.

I am under no contract. can cancel at anytime.
I let last contract expire.

When I contact them I think they r going to try to lock me in to a contract, but they have not.


CALL CALL CALL

Complain about wait time on hold! lol
About there customer service and about there prices and how you can save money with other providers!

That is total payment, not with fees and taxes on top!


Am I a happy customer, You bet.