We (4 adults) just stayed their through a government employee program. No it is not new, but we thought it was fine. It was too cool to check out the pool and there is no resturant on site. We got a 2 bed, 2bath with one of the bedrooms as a lockout. This worked good as one couple loves it really cold, so we gave them that room and we took the master bed and bath. The kitchen was nice and we loved having the refrig w/ice maker and coffee maker. We do not wash clothes on vacation, so we can't speak on the washer and dryer situation. You only get cleaning service if you pay extra for it and you can get clean towels on Tues and Thurs if you take dirt towels. You can use a computer with high speed internet while there. You have to limit to 15 minutes if anyone else is around. We have a laptop and used that with the high speed internet, but you have to go to the office for it to work. It is no problem to get to, especially if you are used to 192 and 535. I believe it is only 1.5 miles off of 535. Hope this helps.