Club registration

[csmith1004]

I've been trying to do the online registration for my kids and after hitting submit it goes back to my reservation page but still says not registered. Anyone else have this problem?

 

[PrincessShmoo]

I've been trying to do the online registration for my kids and after hitting submit it goes back to my reservation page but still says not registered. Anyone else have this problem?

The DCL website is currently having some issues with some servers. What club(s) are your kids in?

 

[csmith1004]

The DCL website is currently having some issues with some servers. What club(s) are your kids in?

They both will be in the Oceaneers club/lab. We don't sail until March so I'll try again later. Thanks!

 

[Maggie'sMom]

I can't even get the link to take me to the registration page to show up.

 

[surran12]

I can't even get the link to take me to the registration page to show up.

The same thing kept happening to me from Friday until yesterday until it finally worked. I called DCL and the IT department said they are having a lot of problems and it may take 2 weeks to get everything straighten out but to keep checking and hopefully it'll work. They person I talked to said Firefox is best to use followed by MS Explorer but to not use Safari at all.

 

[PrincessShmoo]

it may take 2 weeks to get everything straighten out

Great! We book excursions in 4 days!

 

[surran12]

Great! We book excursions in 4 days!

Granted I booked my cruise 2 weeks out and wasn't really expecting to get anything it was still frustrating to not get to check in or anything but thankfully yesterday afternoon it finally all went through. Hope it goes smoothly for you.

 

[Maggie'sMom]

The same thing kept happening to me from Friday until yesterday until it finally worked. I called DCL and the IT department said they are having a lot of problems and it may take 2 weeks to get everything straighten out but to keep checking and hopefully it'll work. They person I talked to said Firefox is best to use followed by MS Explorer but to not use Safari at all.

I usually use Firefox. I've also tried IE. We don't sail until March so I just keep checking to see if it's working, but I may give them a call if we get to the beginning of March and I still don't have the link.

 

[MickeyMinnieMom]

They both will be in the Oceaneers club/lab. We don't sail until March so I'll try again later. Thanks!

I was finally able to have this show up as "registered" online, though there is no mention of a specific club -- should there be??

 

[PrincessShmoo]

I was finally able to have this show up as "registered" online, though there is no mention of a specific club -- should there be??

If you can pre-register them - it's for Oceaneer's Club/Lab. Edge and Vibe don't require pre-registration.

 

[MickeyMinnieMom]

If you can pre-register them - it's for Oceaneer's Club/Lab. Edge and Vibe don't require pre-registration.

Ah! Awesome -- thanks!!

 

[Syreeta]

I've been trying for two weeks on two different computers and still can't complete the registration. I put in all the info but it still shows as "not registered".

 

[Maggie'sMom]

I've been trying for two weeks on two different computers and still can't complete the registration. I put in all the info but it still shows as "not registered".

Mine eventually switched to "registered". My check in date was January 1. The link to register for the kids club wasn't available that night and wasn't available for at least a couple weeks. It finally appeared but when I put the info in, it still said "not registered." I tried to register my daughter at least a half dozen times. I finally gave up because it wouldn't change to "registered", but when I checked my account just a couple weeks ago, more than a month after I'd last tried to register, it finally read "registered". So keep checking. It might still change for you.

 

[Oursweetworld]

I've been trying for two weeks on two different computers and still can't complete the registration. I put in all the info but it still shows as "not registered".

I had the same problem. I ended up calling Disney and they confirmed the kids were registered even though the page said they were not. As stated above, one day I went back in and it had changed to registered.