It is very hit or miss on if they can help you or not right then and there. It doesn't hurt to ask, but don't be upset if they tell you that they cannot add the points over the phone!
We're still waiting. Ours passed ROFR on April 8th. I was told last week that Disney had issued the Estoppel but they're still waiting for the closing documents to be drawn up. I have to admit that I'm getting frustrated now!
If it helps I recently finalized my two resale contracts and Disney uploaded the points within 48 hours for both contracts from when my membership was recorded. So I wouldn’t even bother calling, my first one I think the points were uploaded the very next day a few weeks ago
I don’t know if it’s worth calling, but I couldn’t take it any longer. I figured they would say there wasn’t anything they could do, which they did. But, she could see my profile, so I should be getting the emails really soon. If I don’t get the emails next week, she said I need to email DVC administration. I’m sure you could wait another day or two and the points would be in your account. If you call, the worst they can say is they can’t help. I waited less than 20 minutes to talk to someone.
I did call and they loaded mine about a month ago.
Hang in there, it will be worth it!
Brand new to DVC so please excuse the ignorance, but where can one find that contact info? We're 13 days after deed recorded which isn't a long wait, but we have points that have to be used by Feb 1 so we're anxious to get it going! Is contacting them a good way to expedite or do they just say we will get to it when we get to it?
I am waiting too but it has not been as long as that. I am calling them just to see if they can tell me where they are in regards to date of deed recording. I may not have any luck but I thought it was worth a shot.
Anyone else still waiting?
