Lorana
DIS Veteran
- Joined
- Jan 30, 2001
- Messages
- 3,290
Update!! I got to the bottom of our snail pace process!
Yesterday morning finally got a response to the 2 emails (1 Monday , 1 Tuesday-response Wednesday) I sent the title company-
Good morning Pam I am still waiting for 2 attachment documents that you needed to resign and send back.....
Got to be honest I lost my $&it at that point. My response was pretty much have you lost your mind you confirmed receipt of both documents on the 10th of April when you requested them and My agent from DVC resale market confirmed you requested funding on the 9th!
My next email was to our agent! I have to say they have been amazing within an hour she emailed me back stating that the owner of the title company was now involved and by the end of the day we would have a solution to what is going on.
Mid- morning the I had an apology voicemail & email from the title company that we should close by tomorrow there was no excuse for what was going on she dropped the ball, funds were requested and should close the next day....
We should hear today. I feel so bad for the seller! I hope to god they don’t think we are some kind of idiots. I have been chasing papers with this title company since day one! Begging I know I’m missing something, 4 emails of why has the process stopped 20 days go by oh u didn’t sign ____paper? I never got it! You never sent it!!!
This is our first resale purchase and probably not our last. Talk about stressful.
It’s been never ending! Please I just want my points.....
Glad that you go to the bottom of this, but ohmigod I'd be upset, too. What title company did you use? Magic Vacation Title did the same to me; I had sent a doc and two days later when I pinged to ask the state of things, they told me that they were still waiting for a document I had already sent over. But thankfully that was resolved in 2 days, not 3 weeks!