Closing Time!!

[Chewey]

The phone # & extension are on the letter containing your member number.

You call in & ask for the one-time activation code to set up your online acct. Ours didn't work so I called back & selected IT help (or something along those lines) from the menu. They gave us a new code & walked me through it over the phone.

Thanks for the info. When did you receive your membership cards?

 

[DisBuckMan]

The envelope isn't exactly as generic as some have made it out to be. It's a white window envelope that clearly has the Disney logo on the return address in the top left corner. As soon as the letter arrives, you can call Member Services and get your login information...matter of fact, the letter encourages you to call to get it.

We got our new member packet (containing our car magnets and points booklet) 3 or 4 days after getting our new member letter. It took us 7 weeks to finally get our membership cards, but I'm assuming it took longer due to everyone getting replacement cards, instead of just new members.

 

[Madame]

Thanks for the info. When did you receive your membership cards?

Our deed was recorded on the OCC Jan 14 & we received our letter Feb 10. This, for us seemed to be the longest part of the process. Some had luck calling, but we just waited it out.

 

[Chewey]

The envelope isn't exactly as generic as some have made it out to be. It's a white window envelope that clearly has the Disney logo on the return address in the top left corner. As soon as the letter arrives, you can call Member Services and get your login information...matter of fact, the letter encourages you to call to get it.

We got our new member packet (containing our car magnets and points booklet) 3 or 4 days after getting our new member letter. It took us 7 weeks to finally get our membership cards, but I'm assuming it took longer due to everyone getting replacement cards, instead of just new members.

DisBuckMan, thanks for the great info. We will keep an eye out for them.

 

[Madame]

The envelope isn't exactly as generic as some have made it out to be. It's a white window envelope that clearly has the Disney logo on the return address in the top left corner. As soon as the letter arrives, you can call Member Services and get your login information...matter of fact, the letter encourages you to call to get it.

We got our new member packet (containing our car magnets and points booklet) 3 or 4 days after getting our new member letter. It took us 7 weeks to finally get our membership cards, but I'm assuming it took longer due to everyone getting replacement cards, instead of just new members.

We got our member letter Feb 10 and are *still* waiting for our welcome package .

 

[Chewey]

Our deed was recorded on the OCC Jan 14 & we received our letter Feb 10. This, for us seemed to be the longest part of the process. Some had luck calling, but we just waited it out.

We will probably follow suit and wait it out. Our time line has not been that bad. Hoping that doesn't change.

 

[DisBuckMan]

Oh yeah, forgot to add....the member packet with car magnets and points booklet came in a USPS Priority Mail envelope.

 

[Chewey]

We got our member letter Feb 10 and are *still* waiting for our welcome package .

Bummer... Hope you get the rest soon.

 

[Mrs. Magic]

Same here... Once I had my member # I called tech support and they gave me a new activation code and even stayed on the line with me to make sure it worked.

 

[gharter]

Ok, to the been there done that crowd or repeat offenders I have a couple of questions for you. We got the wonderful e-mail from our broker saying we are closed and recorded with the county (I went and verified and we were there) and are now in the hands of Disney. We've been stalking your thread for a little bit now and are under the understanding that we need to be looking for 2 things in the mail. 1. The membership # letter. Which reading from everyone here sounds like it comes in a plain Jane envelope and don't mistake it for junk mail. 2. The welcome package. (thought I read here it was some generic letter) Which not sure if this is plain Jane or something fancy from Disney. I've read everyone talking about an activation code for setting up my DVC account. Am I understanding correctly that once we get our membership # we call Disney (what agency do I directly call?) and they will give us a code to set our DVC account up? My understanding is this code will not come in the mail. Does Disney give explicit instructions in any of their letters on how to set everything up or send info on banking and borrowing points. I've followed everyone pretty well here and think I got it down but curious if Disney gives a packet on the info. One last REALLY important question when do we get our actual membership cards.

To those that read my little book here, thank you. You guys rock. I've learned a lot from Disboards.

As we are just slightly behind you, I appreciate you asking all the questions that we would have! I am learning a lot, but clearly, there is much more to learn. Looks to be quite an adventure.

 

[Chewey]

As we are just slightly behind you, I appreciate you asking all the questions that we would have! I am learning a lot, but clearly, there is much more to learn. Looks to be quite an adventure.

We hope to see a post in the next couple of days saying your deed has been recorded with the OCC.

 

[DisBuckMan]

We are all done as of today. Membership and points showed up in our existing account today. I'm sure our letter will come in the next week or so, but since we're already members and this was an add-on, we can access it in our account as of today. Here's our final timeline (72 days total)...

12/19 OFFER ACCEPTED
12/21 CONTRACT SIGNED AND RETURNED WITH DEPOSIT
12/28 SELLER CONTRACT RECEIVED BY BROKER
1/20 PASSED ROFR
2/4 RECEIVED ESTOPPEL
2/5 RECEIVED CLOSING DOCUMENTS
2/6 RETURNED CLOSING DOCUMENTS AND PAYMENT
2/12 NOTIFIED OF CONTRACT BEING CLOSED
2/17 DEED RECORDED AT OCC
2/29 POINTS LOADED INTO DVC ACCOUNT

Original closing date was 3/7.

 

[gharter]

We are all done as of today. Membership and points showed up in our existing account today. I'm sure our letter will come in the next week or so, but since we're already members and this was an add-on, we can access it in our account as of today. Here's our final timeline (72 days total)...

12/19 OFFER ACCEPTED
12/21 CONTRACT SIGNED AND RETURNED WITH DEPOSIT
12/28 SELLER CONTRACT RECEIVED BY BROKER
1/20 PASSED ROFR
2/4 RECEIVED ESTOPPEL
2/5 RECEIVED CLOSING DOCUMENTS
2/6 RETURNED CLOSING DOCUMENTS AND PAYMENT
2/12 NOTIFIED OF CONTRACT BEING CLOSED
2/17 DEED RECORDED AT OCC
2/29 POINTS LOADED INTO DVC ACCOUNT

Original closing date was 3/7.

Congrats! Bet it feels good to be through the process. Hopefully next month.
It's nice to see a completed timeline to get a better idea of how much longer we have.

 

[Chewey]

We are all done as of today. Membership and points showed up in our existing account today. I'm sure our letter will come in the next week or so, but since we're already members and this was an add-on, we can access it in our account as of today. Here's our final timeline (72 days total)...

12/19 OFFER ACCEPTED
12/21 CONTRACT SIGNED AND RETURNED WITH DEPOSIT
12/28 SELLER CONTRACT RECEIVED BY BROKER
1/20 PASSED ROFR
2/4 RECEIVED ESTOPPEL
2/5 RECEIVED CLOSING DOCUMENTS
2/6 RETURNED CLOSING DOCUMENTS AND PAYMENT
2/12 NOTIFIED OF CONTRACT BEING CLOSED
2/17 DEED RECORDED AT OCC
2/29 POINTS LOADED INTO DVC ACCOUNT

Original closing date was 3/7.

That is an awesome time line. Congrats!!

 

[hayesdvc]

I called today in to see if I have a membership number. A very nice lady looked me up and said, not yet. She also said "the person" that sets up new accounts is out will not be back until next Thursday.

Does anyone think that only one person does this job function?

 

[DisBuckMan]

I called today in to see if I have a membership number. A very nice lady looked me up and said, not yet. She also said "the person" that sets up new accounts is out will not be back until next Thursday.

Does anyone think that only one person does this job function?

Absolutely not. Probably something they tell people to get them to quit calling, and wait on their membership number in the mail.

 

[gharter]

I called today in to see if I have a membership number. A very nice lady looked me up and said, not yet. She also said "the person" that sets up new accounts is out will not be back until next Thursday.

Does anyone think that only one person does this job function?

Sounds like a really good story. There have to be multiple people able to do every job.
Seems like a very nice way of saying don't call again.

 

[hayesdvc]

I was speaking with Accounting to attempt to obtain my member number. To deter people (like me) from calling, do you think it is a possibility that even if you are in the system, you might not be told you are ?

 

[DisBuckMan]

I was speaking with Accounting to attempt to obtain my member number. To deter people (like me) from calling, do you think it is a possibility that even if you are in the system, you might not be told you are ?

Very possible...if nothing else, to prevent confrontation. It's fairly obvious that they not "supposed" to give you your number. You're supposed to wait on your letter. It's also obvious by posts here that some in MS do bend the rules an give out member numbers from time to time. I would guess that it's very likely that some in MS will tell callers that they're not in the system even if they are, simply due to probably being told that others have done it before.

In your paricular case, however....you're exactly one week from your deed being recorded at the OCC. That's way too early to begin calling, and I'm fairly positive that they're telling you the truth.

 

[Mrs. Magic]

Don't start calling until 14 days after deed is recorded. That's when I started. On day 16 I got my number from MS but only because they had put it in the mail 14 days after deed recorded with OCC. Calling before 14 days after recording is pointless.