Closing the animation studios Monday

Originally posted by raidermatt
That said, when so many of the employees that touch the public are doing this, a company must also ask why its happening. Sure, there will always be a few malcontents that slipped through and haven't been weeded out yet, but the issues at Disney are much more than just the unavoidable percentage of goobers.

The root cause is the responsibility of the company.
Of course, you're also asking cast members at the Studios, who see the building every day and are likely have friends who work there who are now out of work. Ask about the Animation Building closing at Epcot or Disney Quest or the Poly and you'll likely get a lot fewer angry or bitter comments.

:earsboy:
 
Originally posted by Another Voice
It would be interesting to find out the number of WDW cast members who have expecations or desires of moving up in the company. When you burn out the rank-and-file you are also burning out the future leaders of the business.
But you'd also have to weed out the people who go to work for Disney with unrealistic expectations. That belief that they'll spend their days wandering through the parks, patting the heads of angelic children eating Mickey ice cream bars, and meeting up with happy, carefree guests at every turn. Because you KNOW there are Disney wannabes out there who believe a job at WDW is 40 hours of fun every week, only to get hired by Outdoor Foods or Character Merchandise and discover that > gasp! < this is a JOB and they have to WORK!

:earsboy:
 
But you've also thrown out anyone who was willing to work hard at a job becasue they wanted to be an animator or a filmamker or an Imagineer.

You've thrown out anyone who thought that by staying loyal to Disney, by doing the best job you can, by actually making money for Disney (which Florida Animation did), that The Company would return the loyalty back.

Instead Disney has proven to anyone throughout the entire organization that they can be instantly trashed no matter how well they perform. That the company won't een make the slighest effort to do anytime beyond the easiest, most short term approach.

It's not like Florida Animation produced a string of flops. It's not like they weren't already moving to CGI work. It's not like they weren't dedicated to the company.

Far from the person expecting to ride attractions 8 hours a day - these were hard working successful professionals that got canned. How is someone trying to put on a really good show at 'Jungle Crusie' or stocking the shelves in the Animal Kingdom or rushing that cart of room service through the halls of the Beach Club supposed to feel?
 
Originally posted by WDSearcher
I'm thinking that the job description of a cashier or attractions host or greeter or character at WDW probably doesn't include slamming the company in front of guests. I'm on vacation at Disney -- I don't need to hear why someone hates their job or their company.

While employees of any business should not casually "slam" the company, particularly while on duty, if I (as a customer) solicit their opinion I would hope they have the freedom to state (and feel comfortable discussing) an opinion as they see fit. Obviosuly within some reasonable limits, I expect an honest and frank answer; certainly not company "spin". If I ask about Eisner, "he's an idiot" gets my respect more than "I really can't say" or "he contines to lead the Disney company in new and exciting directions" (the spin).

There must be limits, of course, such as revealing company secrets or confidential information. The Bell Services CM showing you to your room might be in a position to talk; a CM inside the Haunted Mansion shouldn't "break character". Nor should CM's even debate, much less argue, a point of differing opinion with a guest. Expressing a brief "frank" comment in the course of interacting with and responding to guest comments, however, isn't usually a problem.
 

OK, Guess I have to clarify a little further. We did not only talk to CMs at MGM, but all over the property. At Epcot, at AK, at WL, OKW, the marketplace, the CR, CBR. We even spoke to an entrance gate CM{there was no line, things were quite slow} Looks like there is a groundswell going on at WDW. I have to point out that at no time were any of the CMs any less cheerfull in going their job. The frustration was aimed at Eisner and what has transpired at the studios.
 
Originally posted by Another Voice
But you've also thrown out anyone who was willing to work hard at a job becasue they wanted to be an animator or a filmamker or an Imagineer.
Howso? There are animators, filmmakers, and Imagineers still at Disney. Fewer of them, to be sure, but the company hasn't thrown out everyone who wanted to do those jobs.

You've thrown out anyone who thought that by staying loyal to Disney, by doing the best job you can, by actually making money for Disney (which Florida Animation did), that The Company would return the loyalty back.
But then you're saying that no matter what, Disney should keep on every single person who has ever worked for them for as long as that person wants to stay there. Just because I put in decades of time doing the best job I can doesn't mean that I get to keep my job forever. No job comes with that guarantee. And hopefully, you're doing the best job you can because those are your personal standards. You can hope that the loyalty will be returned, but I don't know of a single company that will guarantee you when they hire you that they will never restructure, downsize or lay people off, ever.

Instead Disney has proven to anyone throughout the entire organization that they can be instantly trashed no matter how well they perform. That the company won't een make the slighest effort to do anytime beyond the easiest, most short term approach.
But isn't that really true no matter where you work? My friends in Animation said that they were told three months ago that it was extremely likely that the Florida Animation Studios would be closing in January. They were offered all sorts of opportunities for training as well as job hunting services. Meetings were held to see how to "repurpose" some of the animators and technicians, and some actually did move to other areas of the company. Some flatly chose not to. Some left. Then, when the formal announcement came, the animators and technicians were told they had eight weeks before they had to be out of the facility. Eight more weeks to use the computers and the training lab, and all the other services and equipment. So it's not as though they were "instantly trashed" or that the company didn't make an effort.

How is someone trying to put on a really good show at 'Jungle Crusie' or stocking the shelves in the Animal Kingdom or rushing that cart of room service through the halls of the Beach Club supposed to feel?
Like they're doing a good job. What's wrong with just being proud of what you do? Are you saying that you must have an absolute guarantee of future employment or reward -- other than the pay and benefits you're getting already -- in order to warrant doing your best?

:earsboy:
 
Originally posted by mitros
OK, Guess I have to clarify a little further. We did not only talk to CMs at MGM, but all over the property. At Epcot, at AK, at WL, OKW, the marketplace, the CR, CBR. We even spoke to an entrance gate CM{there was no line, things were quite slow} Looks like there is a groundswell going on at WDW. I have to point out that at no time were any of the CMs any less cheerfull in going their job. The frustration was aimed at Eisner and what has transpired at the studios.

Sorry for misunderstanding. Your initial post read, "Well, make what you will of it, but we just returned from 2 days at WDW. We walked around MGM and talked to a lot of CMs." Which made it sound as though the only CMs you talked to were at the Studios.

:earsboy:
 
Originally posted by DC7800
While employees of any business should not casually "slam" the company, particularly while on duty, if I (as a customer) solicit their opinion I would hope they have the freedom to state (and feel comfortable discussing) an opinion as they see fit. Obviosuly within some reasonable limits, I expect an honest and frank answer; certainly not company "spin". If I ask about Eisner, "he's an idiot" gets my respect more than "I really can't say" or "he contines to lead the Disney company in new and exciting directions".
I understand your point, although I think "he's an idiot", and other generalized slams like it, are still inappropriate if you're talking to a guest. However, if I asked a CM their opinion of Eisner and they said, "There's a lot he's doing that I don't agree with, and I think it might be time for him to step down," then I know I'm getting a response from someone who has thought about it. And that I WOULD respect.

:earsboy:
 
I should have been a little clearer on the subject. Since we live 86 miles away, we go to WDW quite often, and we do spend a great deal of time talking to CMs including the "shirts and ties" {when they will talk} We find it extremeley interesting to listen to how CMs attitudes have changed over the years. There have been highs and lows, but it seems that things are at their lowest now, and that concerns us, since we have a lot of money invested in WDW. DVC, Disney's Dining Experience, Yearly passes, etc..And I guess we just really like the place.
 
WDSearcher, your recent posts are pure conjecture.
So it's not like Disney isn't still creating their own core product. They're just not doing all of it in-house. (And no, I don't think they should be outsourcing everything that they're outsourcing, but your argument is that they're not doing anything, and I'm refuting that.)
There is no evidence that Disney will remain in the 2d hand-drawn classical market. (I am not including the DTV tripe). They have closed the Florida studio, and the only announced projects in California are CGI projects. As of this writing, I know of no hand-drawn projects in development after Home on the Range. Do you realize the historical significance of this?

No, it doesn't mean that Disney won't ever get back into the hand-drawn animation market. But it does not mean that they ever will, either...why should they when they can massproduce 'Eeyore's Sad, Sad Movie' for $8m and rake in $30m from suc...err...patrons of the animated arts all over the world? Who needs sickly Beauty & the Beast type numers when there's gold in them thar cheapies...

(BTW, according to Jim Hill, they have actually outsourced some of the elements needed for their own park in Orlando because there won't be any animators left in Florida to complete the project.) www.jimhillmedia.com

Just because I put in decades of time doing the best job I can doesn't mean that I get to keep my job forever. No job comes with that guarantee.
Walt Disney just turned in his cryogenic chamber. I know it is a generalization, but he has a quote directly contradicting your statement. Something about never letting a man go that is doing his job for the company.

The fact that they are offering 5% of the animators in Florida a job in California is not "doing what they can."

I'm just still stunned that we have finally seen the end of the modern "Golden Age" of animated features from Disney. Remember when you bought the CD of the music to Disney's latest feature before the film came out just to check out the songs (back when they had catchy little Broadway style songs)? Remember when you waited on a crowded New Orleans street to watch the Hunchback parade roll down the street (and wished you had tix to the Superdome party to world premier the film?) Remember when friends on internet b-boards who snuck peeks at works in progress told you the amazing things the animators were doing with the next big one, which usually only came once every year or two years (thereby heightening the anticipation)?

Kiss 'em all good bye, buckaroo. I raise my glass of brew to you, animators. Them were some golden days...enjoy your treasured copy of "Jungle Book2: Electric Baloo-galoo". I'll hum "Go the Distance..." instead.
 
Sure, that's probably true to a great degree but ultimately the decision to let ones personal frustrations interrupt the Show is made with each individual CM.
Of course it does, and I said that. But this isn't a board that discusses what John Q. Castmember does. Its to discuss what Disney does and what it should do. And if there's an overall problem, only Disney can solve it.

But you'd also have to weed out the people who go to work for Disney with unrealistic expectations. That belief that they'll spend their days wandering through the parks, patting the heads of angelic children eating Mickey ice cream bars, and meeting up with happy, carefree guests at every turn. Because you KNOW there are Disney wannabes out there who believe a job at WDW is 40 hours of fun every week, only to get hired by Outdoor Foods or Character Merchandise and discover that > gasp! < this is a JOB and they have to WORK!
Geez, that's going to happen in any company. Its a heck of an assumption to make about CM's who say less than positive things about Eisner and/or the company as a whole.

From a company point of view, they have a problem that is not going to solve itself.

Its like blaming a messy park on the customers. Right or wrong, it isn't going to clean up the park.

Like they're doing a good job. What's wrong with just being proud of what you do? Are you saying that you must have an absolute guarantee of future employment or reward -- other than the pay and benefits you're getting already -- in order to warrant doing your best?
Again, morale issues in the ranks can only solved by the company. How you, I, or anybody else on this board would react is irrelevant. The fact is, layoffs, among other things, result in morale issues. Preaching about personal resposibility isn't going to help.
 
Originally posted by airlarry! WDSearcher, your recent posts are pure conjecture. There is no evidence that Disney will remain in the 2d hand-drawn classical market. (I am not including the DTV tripe). They have closed the Florida studio, and the only announced projects in California are CGI projects. As of this writing, I know of no hand-drawn projects in development after Home on the Range. Do you realize the historical significance of this?

No, it doesn't mean that Disney won't ever get back into the hand-drawn animation market. But it does not mean that they ever will, either...
Your argument is based on just as much conjecture as mine. Neither one of us knows for certain where the animation market is going. I happen to believe that, right now, it's CGI. And once that novelty wears off, it will be something else. Possibly even a return to 2d. But whether I agree with the decision or not, I think it's understandable from a business standpoint to not keep a full cadre of 2d animators on staff when there's no project for them to work on.

Walt Disney just turned in his cryogenic chamber. I know it is a generalization, but he has a quote directly contradicting your statement. Something about never letting a man go that is doing his job for the company.
I'm sure the people Walt fired in his lifetime -- including animators who were doing their jobs -- will take comfort in that. Walt also never ran a business of this size or in this time. I think it's unrealistic to continually assume that he would have done exactly the same things in 2004 that he did in 1940.

The fact that they are offering 5% of the animators in Florida a job in California is not "doing what they can."
How do you know? Maybe Eisner told Stainton that he had to fire ALL the Florida animators, and Stainton and his guys fought and argued and scraped and managed to salvage 5%. In that context then yes, it is doing what they can. You can't say it's nothing unless you know all the surrounding circumstances.

Kiss 'em all good bye, buckaroo. I raise my glass of brew to you, animators. Them were some golden days...enjoy your treasured copy of "Jungle Book2: Electric Baloo-galoo". I'll hum "Go the Distance..." instead.
I'm certainly not dancing in anticipation for "Home on the Range" (Dame Judi Dench as a cow?) like I did for "Hunchback" (which I saw in the Dome, by the way), but I can watch computer-generated animation and be absolutely amazed. And I see another Golden Age in that. The magic is still the story, and once the novelty of the new toy that is CGI wears off, then those stories will re-emerge and it will be Golden again. It won't look the same as Pinocchio or Snow White, but even that will return someday, just like big-screen musicals did. The difference between us is that you're seeing this as the end of a line while I'm seeing it as part of a circle.

:earsboy:
 
Originally posted by thedscoop
Even though that statement is much more benign than "string'em by his nosehairs", the Cast Members still should avoid such non-Show talk while on-stage.
You're absolutely right. Although I do understand how hard it can be to not ever say anything, especially in times like these when guests are far more likely to ask -- about Animation, Roy Disney, park security, whatever. If someone asks enough, you're eventually going to crack. But if you're going to crack, better to crack benignly, I guess.

:earsboy:
 
Originally posted by raidermatt
From a company point of view, they have a problem that is not going to solve itself.

Again, morale issues in the ranks can only solved by the company. How you, I, or anybody else on this board would react is irrelevant. The fact is, layoffs, among other things, result in morale issues. Preaching about personal resposibility isn't going to help.
But don't most people go into the job world knowing that the day of "I'll retire here" is pretty much gone? I think that the folks in my generation (I'm 46) see layoffs and restructuring as far more devastating than those in their 20s. To them, it's just part of the business cycle. Everyone's outlook on job security changed with the dot-com bust, and then again when Enron happened. And then again after September 11. Unfortunately, I don't think there's anywhere you can go any more where you'll be safe from layoffs.

I guess the point I'm trying to make is that Disney is just like any other company out there. OK, they're ruled by a tyrant, but so is Martha Stewart Omnimedia. At least Disney's CEO isn't in court this week answering to charges. There is no "magic" that keeps Disney employees safe from budget cuts, tourism downturns, restructuring, or the whims of the executive office. And like any other company, if change is coming, it's will have to come from within. The CMs who feel so strongly about their company will make a much bigger impact by maintaining Walt's ideals and proving that his spirit (for lack of a better word) still lives at Disney than they will by calling Eisner an idiot or doing less than their best simply because no one can guarantee them job security.

:earsboy:
 
"But don't most people go into the job world knowing that the day of "I'll retire here" is pretty much gone?"

The message that Disney broadcast by shutting down Animation (in France, Florida and for the most part in Burbank as well) wasn't that individual employees don't have future - it's that Disney itself doesn't have a future.

Disney quit.

That's the only way to describe what they done. They hit a rough patch in the business because of their own doing and they gave up instead of fixing the problems. They ran away and are cowering in a corner, afraid of the big bad business world that won't instantly shower them with lots and lots of money for less and less work (which is what's meant by the oft spoken excuse "the public can't tell the differnece in quality between the direct-to-video work and real Feature Animation").

It's a typical Disney response these days. In some ways perhaps the animators are lucky - they got a quick mercey killing instead of the agony of a death by a thousand cuts the Disney Stores is being put through.

Disney is no different from Ford back in the seventies. They were so confident back then that people would always buy their car they turned out junk heaps year after year. When the public finally rebelled, Ford's answer was to start a "Buy American" campaign instead of making better cars. Disney's "people don't like 2D" is just as much of a fraud. Make a good movie and people will come.


"I guess the point I'm trying to make is that Disney is just like any other company out there."

And so - what is the point. Why Disney instead of Universal or Paramount or Columbia? "Acting" like every other company means you turn out the same product as every other company. Being better is hard work; it's not always rewarding but when it pays off the benefits are amazing. But for those without the talent, the skill, the ethic it takes to be good - be like everyone else always seems like a easy way to riches.

Eisner always takes the easy way. Too bad he's taken so many people down with him.
 
Originally posted by Another Voice
Disney quit.

That's the only way to describe what they done. They hit a rough patch in the business because of their own doing and they gave up instead of fixing the problems.
Possibly, yes. Time will tell. Either that, or this is part of what they're doing to fix the problem. Years ago when animation was hot and Disney was the only big fish, they hired and hired and hired animators -- lots of business analysts cautioned that Disney was going to overdo it, that they were going to have too much overhead and they would never be able to support it all. Part of Katzenberg's thing was to create this whole animated kingdom that he could rule. And he was promising two features a year -- maybe three. Pulling animation away from California and locating studios in Tokyo, Paris and Florida was seen as diluting the animation ranks and turning them into "us vs. them" scenarios, where the animators were competing with each other to create the next film instead of working together as a unit and competing against everyone else. Now granted, more hits have come out of Florida than California lately, and maybe the logical thing would have been to move Burbank to Orlando instead of the other way around. But either way, the arrival of competitors like Aardman, Pixar, Nickelodeon, and DreamWorks; the current popularity of anime; and the advent of CGI was destined to shrink the ranks of animators at Disney. If this move back to one centralized location is part of a larger plan that will redefine animation at Disney, then that's a good thing. If it's a bandaid, then obviously, it's not.

Why Disney instead of Universal or Paramount or Columbia?
Because, no matter what the purists say, there is still a legacy that people see in the Disney name. Those people who travel to the parks and see the films and buy the t-shirts and have their pictures taken with the characters -- but who don't analyze every move the company makes or spend hours looking into how Walt used to do things vs. how Eisner does them now -- see the Disney name and see something that makes them happy. Their kids also love Spiderman and Scooby-Doo and maybe even Popeye, but Disney is still that one big constant. It's emotion. And this factual, gotta prove it with numbers, need to see solid evidence approach is never going to win against the emotion of seeing your kid hug Mickey on a sunny day standing in front of the castle. Sure it's fun to see your kids hug the Rugrats, but it's not the same. And that's why Disney. Until someone takes Mickey himself off of Main Street USA, the people who just like Disney for being Disney are not going to rebel.

Being better is hard work; it's not always rewarding but when it pays off the benefits are amazing.
Which is my point about cast members. Maintaining Walt's ideals even in the face of Eisner's current regime will be hard, and it won't always be rewarding. But when it pays off, the benefits will be amazing.

:earsboy:
 
"where the animators were competing with each other to create the next film instead of working together as a unit and competing against everyone else."

What - were the Lilo and Stitch animators sitting around plotting marketing strategy to defeat Treasure Planet at the box office and cheering on the success of Shrek?

But once again - this is the easy solution. You have two groups that are producing work. Do you figure out a way so they are both productive? Nope, Disney killed the better group because it was simple. There is no reason why Disney couldn't move a lot of work they're doing in the overseas sweatshops to Florida. One would have thought that "keeping the group" together would first imply keeping everything in the same country more than just keeping things on the same coast.

But Disney is quiting production. It's much easier to pay other people to do your work. In the short term anyway.


"Because, no matter what the purists say, there is still a legacy that people see in the Disney name."

Funny - I didn't see those very same throngs flocking to the parts to hung the characters from characters from Atlantis. The Disney "warm and fuzzies" didn't propel people into the theaters or video to oogle Peter Pan 2: Back to Neverland. The big constant of Disney in the lives of Southern California apparently wasn't constant enough to get people down the freeway and into California Adventure. And emotion of seeing your kid with Mickey didn't keep people going to the neighborhood mall to relieve those memories with a trinket from the Disney Stores.

Because, no matter what the true fans say, no brand lasts forever.

But it's easy for a company to rely on the imagined pull of their brand than it is for them to re-inforce it. It is vastly easier for Disney to slap their sticker on someone's else product (on the assumption someone in a WalMart will have a fond memory of that sunny day in front of the castle) than it is to make something that will generate new emotions, new memories and new fans.

"Until someone takes Mickey himself off of Main Street USA, the people who just like Disney for being Disney are not going to rebel" is so utterly wrong it's scarey someone in the corporation actually believes it.


"Maintaining Walt's ideals even in the face of Eisner's current regime will be hard, and it won't always be rewarding. But when it pays off, the benefits will be amazing."

Yes, maintaining Walt's ideals was why I left and it's been a very rewarding career because of it. The Company is hostile to them and they exist only outside the iron fence that surrounds Michael Eisner's temple. Disney is dead inside his old company, but it's thriving with good people elsewhere.
 
Originally posted by Another Voice What - were the Lilo and Stitch animators sitting around plotting marketing strategy to defeat Treasure Planet at the box office and cheering on the success of Shrek?
No. But back at the beginning, when Florida Animation was just beginning, the Burbank animators would complain about what Florida got -- the films, the equipment, the new building. And the struggles happened WAY before the films made it to market. But either way, you're right. It IS the easy solution. Although I still don't agree that they're quitting all production. Quitting, no. Scaling back, yes. We can debate forever whether or not they should be, based on current returns, demand or competition.

Funny - I didn't see those very same throngs flocking to the parts to hung the characters from characters from Atlantis. The Disney "warm and fuzzies" didn't propel people into the theaters or video to oogle Peter Pan 2: Back to Neverland. The big constant of Disney in the lives of Southern California apparently wasn't constant enough to get people down the freeway and into California Adventure. And emotion of seeing your kid with Mickey didn't keep people going to the neighborhood mall to relieve those memories with a trinket from the Disney Stores.
Yeah? Hang out on the "Theme Park Attractions and Strategies" board for a while. :p

Not everything that Disney creates is going to be a home run. That was true in the Walt days too. (Disneyland Circus, anyone?) The fact that people aren't going to the mall to buy Disney trinkets isn't because they don't love Disney anymore. It's because they don't like the merchandise mix. So, instead, people use their Disney Dollars via catalog sales or by purchasing at the parks, where per caps are doing very well. And Eisner (or Pressler, or whoever did it) loses another point for turning a great idea into a plush-filled glut of stores. (Although the merchandise is getting better, with more adult items and art items coming out to TDS this season.) At any rate, people are buying Disney stuff; they're just not buying it at the stores.

The fact that California Adventure isn't pulling them in isn't because people aren't still embracing Disney. If that were true, then Disneyland would be empty too.

And, while Pan 2 and Atlantis weren't big sellers in the theatre, they both did great DVD sales, and yes, people WERE mobbing Pan and Wendy in the parks when the movie was in theaters, and both of them are popular again based on the non-Disney Peter Pan film. Seems kids see Peter Pan in the theater and don't really realize (or care) that the Pan they're meeting at WDW is different. They just want to meet him. They may not remember Universal did the film, but they'll remember that they met the Pan at WDW.

Yes, maintaining Walt's ideals was why I left
And maintaining Walt's ideals is why I stay.

:earsboy:
 








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