Cindies...

Maliki2

DIS Veteran
Joined
Sep 6, 2004
Messages
1,161
Ok I have read that the online reservations charge your cc and dont put a hold on it when you book online. We are on the DDP, has this changed in the last few days? We are about to book and I'm a little worried!
 
We went there last year. They did not charge the cc...giving them the number was only in case we didn't show up, then they would have charged it. We had the DDP also. FYI...the food was FABULOUS!!!! And the view was awesome. Enjoy.
 
1) Credit cards get hit frequently.
2) If they do, you get a refund when you show up for your ADR.
 
1) Credit cards get hit frequently.
2) If they do, you get a refund when you show up for your ADR.

Online was DEFINITELY going to charge my card for the meal. The CC hold at Akershus was merely a hold -- CRT was a $207 charge! But, I was calling anyway, so I got a different reservation (by 10 minutes) that way & took the online one out of my cart once I had a confirmation # for that. They charge in full if you don't have the DDP, but as long as you do, it *should* just be a CC hold. However, online doesn't seem to recognize you have the DDP sometimes.
 

My daughter & I went thru a CRT nightmare yesterday! The system definately did not recognize the DDP & definitely did charge her CC in full. After several phone calls to Dining & DVC, we were finally able to straighten it out. (Short story, we're cking in one day earlier, which was added on 4 mos ago. However, they gave us a separate resv # for that 1st nite. Online would let us go out to the day we wanted, but charged the card. Dining said it was impossible for their system to book more than the day of ck in & the following day which shows as ck out. However, we are not cking out, staying in the same room for 4 more nites. Didn't matter to the Dining CM, at all. DVC was finally able to book a new ADR for her, and only authorized her card.....didn't charge it.)

My daughter then called Dining to cancel the ADR that was done online. They told her that it would take a minimum of 30 days for the credit to be done to her card, and could take up to 3 mos. If she had kept that original ADR, then the credit would have been done a little over 3 mos from now when they ate at CRT & the DDP was credited for the meal.

Save yourself the aggravation, book CRT by phone.
 
It will probably be best to book CRT by phone.

We are on the DxDDP and when I booked online my cc was charged. I called and what they did was first book me a new ressie to be placed on the dxddp and then cancelled the one that was charged to my credit card. The CM said that it is a kink in their system so I would call just to avoid having to make an additional phone call.

Mimmiepnp :)
 


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