We took GDtrs to CRT breakfast least week - and the new procedure for castle dining clearly has some major glitches.
The meet and greet (and photo - more on that later) downstairs was crowded and very rushed.
Meal was ho-hum, but expected - service was rushed and our server was overburdened.
The princesses / Fairy Godmother visiting tables were great! very patient, interacted very well with the little ones. Cindy raced in through the upper part of the dining room on the way to her dressing room 2 times (apparently on break or on the way to Cinderellabration (?)) which was a bit disconcerting. The hulking security folks shadowing the royalty were a bit out of character - couldn't they costume them, or at least dress them less like killer bees?
The photo distribution was a total snafu. Apparently they simply print a batch and the CM's are supposed to wander the dining room matching pictures to faces. In our case the photo did not arrive at all during the meal (last sitting before turnover for lunch). After dealing with 3-4 clueless CM's - each of whom said the other two or three were "finding your picture" and then waiting 45 minutes AFTER the restaurant emptied (an hour after our meal), we finally got the photo. They had the gall to attempt to charge full price for it - at which point I said maybe the Mouse could put a little more happy into our celebration and comp us the pics. They did.
According to wait staff CM's, the photo process has been pretty much a mess since the new procedure started.
Overall, we much preferred the Askerhus princess breakfast - the setting and procedure were calmer, the photo procedure ran smoothly, and the whole thing was much less of a stress (also no hulking, or at least less obtrusive hulks).
The meet and greet (and photo - more on that later) downstairs was crowded and very rushed.
Meal was ho-hum, but expected - service was rushed and our server was overburdened.
The princesses / Fairy Godmother visiting tables were great! very patient, interacted very well with the little ones. Cindy raced in through the upper part of the dining room on the way to her dressing room 2 times (apparently on break or on the way to Cinderellabration (?)) which was a bit disconcerting. The hulking security folks shadowing the royalty were a bit out of character - couldn't they costume them, or at least dress them less like killer bees?
The photo distribution was a total snafu. Apparently they simply print a batch and the CM's are supposed to wander the dining room matching pictures to faces. In our case the photo did not arrive at all during the meal (last sitting before turnover for lunch). After dealing with 3-4 clueless CM's - each of whom said the other two or three were "finding your picture" and then waiting 45 minutes AFTER the restaurant emptied (an hour after our meal), we finally got the photo. They had the gall to attempt to charge full price for it - at which point I said maybe the Mouse could put a little more happy into our celebration and comp us the pics. They did.
According to wait staff CM's, the photo process has been pretty much a mess since the new procedure started.
Overall, we much preferred the Askerhus princess breakfast - the setting and procedure were calmer, the photo procedure ran smoothly, and the whole thing was much less of a stress (also no hulking, or at least less obtrusive hulks).
