Chase DVC Visa

[DVC-Don]

My Disney Visa does have Cardmember Since Day 1 and Disney Vacation Club

Same here.

 

[calypso*a*go-go]

I just called and got the "Castle" edition and added "Disney Vacation Club" and was told it would still say "Member Since Day 1". The person I spoke with said I would receive the new cards in about a week.

At the same time I also inquired as to why I have only received 2 bonus dollars since the Double Bonus Dollar promotion started last July. With as much as I charge every month I cannot believe that's all I qualify for. He said I would hear back from them within 30 days...which is the same line they gave me previously!!!

 

[chop003]

I got into this issue of double reward points with them earlier this year. Would you believe my year-end summary showed $77 thousand charged to this card in 2004 and I didn't qualify for any double points. As a matter of fact, I didn't get the full complement of points that I was entitled for dollars spent. I was told that I "maxed out".

 

[athenna]

[.


I got into this issue with them last year about this promotion. Would you believe my year-end summary showed $77 thousand charged to this card in 2004 and I didn't qualify for any double points.[/QUOTE]

 

[ColoradoBelle1]

I ordered my Visa from the shareholders promotion which included a neat watch...which has never come. When I call it is 'in the mail' but it isn't in the mail. Guess I will call Chase and see if they can do anything...at least they might change the name from MRS to MS!!!! HELLO...I've been divorced for 18 months! and was divorced when I applied for the darn card!!!

I think I'll get the castle too, but then I kinda like my mickey ears and starts...oh hum! choices!

 

[raidermatt]

I'm guessing there is some confusion over exactly how "Member Since Day 1" shows on the card.

There's only room for two embossed lines on the card. One is for your name, and the other can be used for "Disney Vacation Club".

As with most cards, there is a "Cardmember Since" section. "Cardmember Since" is in black ink and is not embossed. The embossed wording can then say "Day 1". That's how you could have both DVC and Day 1 on the same card.

My guess is that if you ask for both, the person on the phone thinks you are asking for a third line to be embossed, which they wouldn't be able to accomodate. Yes, they should be able to tell you it can say Day 1 in the "cardmember since" area, but apparently not all of them figure that out.


On the "double reward points", what they tried to do was set the spending level at a threshhold that is high enough to get you to spend more than you had in the past. There were some cases where they didn't do this completely right, but for the most part, the more you had charged in the past, the higher they set the reward level. Stinks if you were already charging all/most of your purchases on the card.

I`m wondering if I should call back, or take my chances ??!!

Disney Vaction Club SHOULD still be there. If all they are doing is ordering a new plastic (card), the embossing should remain the same. The things printed on the card reside in their system, and there should be just a separate field for the type of plastic. So changing the plastic and reissuing should not change anything on the card (unless they update the expiration date).

That said, it wouldn't hurt to call back since the rep could have misinterpreted something and made a change you didn't actually ask for.