Just wanted to give a big thank you for all the insider info I've benefitted from on this discussion board. After many trips to WDW and IOA/USF, this will be our first Universal Resorts stay. It's like being a stranger in a strange land in some cases. Where to eat, where to swim, etc. etc. etc. Feel very at home in the parks, but labyrinth of resort issues is very confusing! We are a family of 5 and booked HRH since web site says rooms accomodate 5 with a rollaway. It wasn't until I looked as discussion board that I discovered that rollaway charge is $25 per night. We were never told this when we booked the res. Called today and sure enough, there is a $25 fee per night. We'll probably end up being very cozy!!! We'll decide when we arrive if we should spring for it, but just wanted to thank you all for all the great info! Any other HRH surprises we should be prepared for??