I just called the 800 number that is listed on the page that you send in with the business card-- I always make a copy of whatever I send just in case-- At first I called and left a message but no one called back so the next day I called again and got a really nice lady who told me that I should really give it up to 6 weeks and to look out for an email that says something like your gift certificate has arrived?? If I don't see anything by the end of this week I will call again and post my findings. I was hoping to get this in time to place an order for some videos for my DD for xmas. Lets keep our fingers crossed!! Hope this helps
I mailed mine on the 8th of November and just recieved my email today! Thanks for posting and hope everyone gets theirs soon too! can hardly wait to spend mine!!