Caution! Beaches and Cream a table service restaurant!

[Lewisc]

I've eaten there several times. Every time a server took my order, served my meal, took away my dirty dishes and presented me with a check. At Tusker House and CHH I went to the counter, gave my order, picked up my food, paid the cashier, found my way to a table and then bused my table when I was done. Next to impossible to confuse B&C for a CS meal. You could have gotten soup as an appetizer ($4) and a specialty sundae for dessert ($8). A single burger, soup, coke and No Way Jose would cost around $22 add tax and tip you'd be over $26. Still not a great use of a TS credit but not a rip off.

Your post might stop others from making the same mistake but it's not fair to blame Disney. Your meal only cost around $16 with tax and tip. I'm not sure what the wrap cost. Your server might have asked if you wanted to pay out of pocket and you might have asked at the desk when you made your inquiry. I agree, you didn't get TS value for what you ordered but the dining plan doesn't give you anything extra if you order less than you're allowed nor do they charge extra if you order the more expensive, allowable, menu items.

Were you given the brochure when you checked in?

I'll agree Beaches and Cream could be something in between a CS and TS meal but so could PM at CSR. Le Cellier could be something in between a 1 and 2 credit meal. Most of the in betweens favor the customers, some favor Disney.

Have you ever eaten there? If there were appetizers available I didn't see them but I wasn't looking. I had a turkey sandwich, a soda and a single scoop of ice cream. Maybe $12. One daughter, a vegetarian, ate a wrap and had coffee, nothing more. No it was no more of a value then any counter service I had and not as good as most. Tusken House gives you a salmon and rice/drink dessert meal...for CS. Columbia House a soup and sandwich/dessert/meal CS meal. Easy to think it was a CS meal.

 

[LakeAriel]

I've eaten there several times. Every time a server took my order, served my meal, took away my dirty dishes and presented me with a check. At Tusker House and CHH I went to the counter, gave my order, picked up my food, paid the cashier, found my way to a table and then bused my table when I was done. Next to impossible to confuse B&C for a CS meal. You could have gotten soup as an appetizer ($4) and a specialty sundae for dessert ($8). A single burger, soup, coke and No Way Jose would cost around $22 add tax and tip you'd be over $26. Still not a great use of a TS credit but not a rip off.

Your post might stop others from making the same mistake but it's not fair to blame Disney. Your meal only cost around $16 with tax and tip. I'm not sure what the wrap cost. Your server might have asked if you wanted to pay out of pocket and you might have asked at the desk when you made your inquiry. I agree, you didn't get TS value for what you ordered but the dining plan doesn't give you anything extra if you order less than you're allowed nor do they charge extra if you order the more expensive, allowable, menu items.

Were you given the brochure when you checked in?

I'll agree Beaches and Cream could be something in between a CS and TS meal but so could PM at CSR. Le Cellier could be something in between a 1 and 2 credit meal. Most of the in betweens favor the customers, some favor Disney.

The brochure was in my packet, I was waiting for my room when I ate at Beaches and hadn't read it yet. I already conceded it was my fault for not verifying, verifying, verifying. If only they would try as hard. The conceirge is the one who told me the CM's usually warn people and indeed another poster was warned.
The confusion is that a CS meal still provides a table to sit at..table service? No? Are we certain now..?
Point is don't make the same mistake. There were six of us and it was a costly error, albiet ours.

 

[n2mm]

I agree that Le Cellier is not in the same league as Beaches and Cream. That is so nice of you to warn others. I thought Beaches and Cream was TS if you eat at the restaurant and it was CS if you order food and leave.

They no longer sell food to go anymore. THe carryout section is only for deserts now.

To OP: how awful for you. That is too bad this happened and good that you warn folks. My husband got a little confused and I had to keep telling him, if a server comes to your table.....it is table service (TS). If you order food at a counter....it is counter service. Boy did he really get confused when we ate at the pepper market. It would have been a nice jesture if the server had reminded you that this was considered a TS location, which would've given you the option of paying OOP. Live and learn I guess.

 

[Sammie]

I think that Disney is going to the descriptions of Quick Service and Full Service.

Which will probably make it easier to distinguish between the two. I know they have had some issues with foreign guests thinking CS meant you had to be served from a Counter and that TS meant anywhere you go and sit at a table.

 

[Sammie]

Your post might stop others from making the same mistake but it's not fair to blame Disney

I have seen no where in this thread the OP trying to blame Disney. She is simply advising others, so they can avoid the same mistake she made and admitted she made. Some commented at check in they were given the warning about Beaches and Cream and she simply explained her CM was in training and she did not get the warning. Again she was not blaming Disney, simply stating she was not warned.

I think everyone realizes she made a mistake and she realizes it and personally I think everyone can quit beating her up over it. She was distracted and rightly so and made a mistake. Recognize her effort for what it is, a warning for others.

 

[LakeAriel]

I have seen no where in this thread the OP trying to blame Disney. She is simply advising others, so they can avoid the same mistake she made and admitted she made. Some commented at check in they were given the warning about Beaches and Cream and she simply explained her CM was in training and she did not get the warning. Again she was not blaming Disney, simply stating she was not warned.

I think everyone realizes she made a mistake and she realizes it and personally I think everyone can quit beating her up over it. She was distracted and rightly so and made a mistake. Recognize her effort for what it is, a warning for others.

Thank you!

 

[Brooknwdw]

Thanks for the alert, I am sure it is a common mistake. It has always been a TS on this plan, but in the 'old' days of the discount vouchers it was a 'casual dining' place.

This is what I was thinking...it would be an easy assumption to make because it is so "quick & casual".

 

[Twigs]

I have seen no where in this thread the OP trying to blame Disney. She is simply advising others, so they can avoid the same mistake she made and admitted she made. Some commented at check in they were given the warning about Beaches and Cream and she simply explained her CM was in training and she did not get the warning. Again she was not blaming Disney, simply stating she was not warned.

I think everyone realizes she made a mistake and she realizes it and personally I think everyone can quit beating her up over it. She was distracted and rightly so and made a mistake. Recognize her effort for what it is, a warning for others.

I agree, I posted that we were told at check in, but I was trying to say that the reason we were told is that it is is a common misconception., it must happen frequently for them to make that notation.

 

[Lewisc]

I wasn't trying to "beat up" the OP. Sorry if I came across that way. Given how little you ordered the server could have asked if you wanted to pay out of pocket and the CM at the concierge desk should have asked you if you wanted to pay for your meal and get your credits back. I would have asked.

 

[TDC Nala]

If you order food at a counter, from a server, who brings you the food, brings you the check, and you tip them for their service, it counts as a table service meal.

If you pay a cashier, someone gives you your food at a counter, and you take it to your own table, and there is no tip involved, it is a counter or quick service.

The definition isn't based on what you eat or where you eat it, but how you are served. Pepper Market has a gratuity, but you still pick up your own food, so it's a counter service.

 

[Brygida]

The restaurant has waiters that take your order, serve the food and clear the tables. I'm not sure why you thought it would be counter/quick service. The price of the meal doesn't automatically decide if the restaurant is signature, TS or CS.

Your post may be helpful to a few people but I suspect most guests, even if they don't read the brochure, would assume a restaurant with table servcie would be classified as a TS meal.

I can certainly understand the OP's confusion. The amount of "table service" you get at a CS or TS restaurant varies widely. You sometimes to get more "table service" at a CS restaurant. For instance, compare Wolfgang Puck Express (CS) to Donald's Breakfastausaurus (TS).

Wolfgang Puck Express
o You pick the table you will sit at
o You wait at the cashier and place your order
o The waitstaff brings you your food
o The waitstaff refills your drinks
o The waitstaff clears your plates during the meal
o The waitstaff receives 0% tip on the DDP


Donald's Breakfastausaurus
o Host picks the table you will sit at
o You wait outside until you are allowed in to your table
o You go up to buffet and get your own food
o The waitstaff refills your drinks
o The waitstaff clears your plates during the meal
o The waitstaff receives 18% tip on the DDP

Hummmm! I can see where the line between table service and counter servide is certainly blurred. The waitstaff at WPE did 3 out of 4 "table services", as did the waitstaff at DB! Also, from my dining experience a couple weeks ago, the waitstaff at WPE was certainly more worthy of a tip, then the waitstaff at DB

 

[Olaf]

I think it was a very conscious decision on Disney's part to make Beaches & Cream a TS restaurant. This place is already packed. If it were a CS offering, it would be even more insane. They've could have very easily made it a CS just for carry out, but again, they have more business than they can really handle as it is.

Our plan is to pay cash when we eat there in December. I don't anticipate any problems. Do I even have to tell them I'm on the food plan if I'm going to pay cash?

 

[oogieboogie]

I think at BC most of the confusion comes because there's a BC Marketplace (which is CS) and Beaches and Cream (which is TS).

I keep running into people who think Beaches is the Marketplace and vice versa. Beaches has always been a TS, even before the dining plan when people used to use vouchers.

 

[BBGirl]

I don't understand why this has become a 3 page "you should known better" thread instead of "thanks for info" thread. Wow I will be VERY careful of what info I try to pass on thinking that if I did not know maybe someone else didn't too. To the OP thanks for trying

 

[ejhall]

I'm a newbie to Disney and the DDP and I would have made the same mistake as you! Thanks to the OP, the other posters, and this thread, I now understand the distinction and will be careful with our credits!

 

[Elvis1515]

We are heading to Disney in Jan and decided between paying OOP or the Dining Plan. We are staying at BCV and thought Beaches would be wonderful for CS meal. I am so glad you told me. This greatly affects by decision.

THank you so much!