First off, a little information on room location. If possible, get a mid-ship category 3 stateroom. They are set up slightly different than the standard category 3's and offer a better overall layout. For instance, in the mid-ship's, the murphy bed is in the living room, not the master bedroom and the verandah is triple length instead of double. We've had both styles, but really prefer the mid-ship.
Your room will come with 2 full bathrooms. The first is in the entryway of your stateroom. Across from that is a full size closet. You then walk into the combination living room/dining room. There is a pull out sofa and 2 easy chairs. The entertainment center contains a tv, vcr and cd player. Music and videos are available for your use from the concierge staff. There is a dining room table with four chairs. I mentioned having the murphy bed in the living room of the mid-ship and there are 2 balcony doors leading out to your verandah. In the standards, there is 1 balcony door off the living room. Sliding doors separate the living space from the master bedroom (murphy bed in here for all standards), second TV, bureau space and another balcony door. Off this room is a vanity area and walk in closet. You then move into the bathroom area with double sinks and whirlpool bathtub. A little further in, is the toilet and shower.
Concierge benefits include contacting the dining manager before you cruise to request your Palo's dinner reservation and also a dining rotation request if you have one. When you arrive at port, there is a check-in line for concierge guests and you'll receive a gold room key. A CM will escort you to the couch area to await boarding. Once boarding begins, guests needing assistance go first, then concierge, then general boarding. Once you do get on board, you are invited to a concierge meet & greet. You'll be introduced to your team for the cruise and they'll assist you with any additional dining requirements you might have, spa appointments, tours, wine tasting, last minute excursions and a representative from the kids club will be there if you have any children to be registered. All this is done while you relax, sip a cool drink and look out over the ocean.
Once you arrive in your stateroom, you'll probably receive a gift of some assorted sodas, water and a fruit basket. Gifts are delivered to your room daily and can consist of cookies, canapes, fruit, pastries, coloring books, arcade cards for the kids. Also, you'll receive a daily call or a member of the concierge team will stop by your stateroom to see if there's anything that you need assistance with. Concierge guests can order full breakfasts from in room dining, as well as choices from all the restaurants.
At some point during your cruise, the staff will invite you to another get together. They offer a drink of the day as well as little finger foods to nibble on. It's just another chance to make sure all is going well and that you're not in need of anything.
On the last full day of your cruise, they will stop by with your bill. This gives you plenty of time to review your charges and clear up any issues. We've also received some very nice lithographs as a thank you gift.
Because there are only 22 suites on board, you truly get personalized service. You might even notice in your room package, that they've gone ahead and made some personalized stationary for you.
Tammi