Castaway Cay Private Cabanas

CONGRATS,

I was debating whether or not I should call Concierges on the day that I can book but I will be at WDW..If I email them before hand is this still good? Or is the phone call better!!

We are going to be a couple days into our western sailing when the 120 day window opens for our mid august sailing. The shoreside concierge staff told me to email them my booking preferences ahead of time and they would take care of them on that day - hope I remember
 
CONGRATS,

I was debating whether or not I should call Concierges on the day that I can book but I will be at WDW..If I email them before hand is this still good? Or is the phone call better!!

I actually called a day or two in advance since this is all new to me. They of course could not book anything early but it was nice to talk thru what I wanted to reserve, etc. There are only 4 people that work in the concierge office so it is not like calling a big call center. They are very responsive to email so it might not hurt to send an email with what you want to book. You are going to love the level of service! :thumbsup2
 
I actually called a day or two in advance since this is all new to me. They of course could not book anything early but it was nice to talk thru what I wanted to reserve, etc. There are only 4 people that work in the concierge office so it is not like calling a big call center. They are very responsive to email so it might not hurt to send an email with what you want to book. You are going to love the level of service! :thumbsup2

THanks, we had a concierges room on our last cruise but that was because of an upgrade we were able to make once we got to the terminal. We loved it so much we did it this time....So using the shore side concierge is new to me. I think I will call them right before I leave for Disney World and give them the list of what I want...
 
We are booked on the February cruise next year. We have a tentative hold on Cabana 1 due to a handicapped family member. We are concierge and our travel agent arranged the "courtesy hold" for us. We have to confirm on the 120 days before sailing. We are also going to get second cabana if available due to the number of family sailing. This is kind of our last voyage as a family before grandpa passes. We are not worrying about paying a little more here and there this trip.
 

we had two concierge cabins (1 a Royal suite) and weren't permitted to 'hold' ANY concierge cabanas despite one person being wheelchair bound. You have been VERY lucky. Wish we could do the same.
 
Thanks for letting us know cabanas can now be booked as part of shore excursions! Just booked for our cruise next month!

We had cabana #5 on the family beach

Here is the front of the cabana:

DSCN4619.jpg



The back of the cabana:

DSCN4600.jpg
Just booked Cabana 5 for our cruise next month. Was surprised it was available while higher numbers were not. Were there any drawbacks to this location? Thanks!
 
Is there a map available that shows the individual location of each cabana?

Here is a picture of all 16. Cabana #17 is all the way left, while #1, is all the way to the right (in the picture).

cabanas_island.jpg
 
Anyone have a similar photo of the Serenity Bay cabanas? I'd like to know the best location there.
 
Anyone have a similar photo of the Serenity Bay cabanas? I'd like to know the best location there.

I don't have a pic of all of the cabanas but we stayed in Cabana #18. There are only 4 cabanas on Serenity Bay (17-20). They are all great locations. Cabana 17 is closest to the bathrooms and such but honestly... none of them are that far. :thumbsup2
 
LOL.. actually its Cabana 16 all the way to the left. 17 is on Serenity Bay. :thumbsup2

I just rented Cabana 17 on the family beach, so its 17 thats all the way to the left... there isn't a number 13# (double checked on excursion list) so think its 18-20 on Serenity Bay ;)
 
I just rented Cabana 17 on the family beach, so its 17 thats all the way to the left... there isn't a number 13# (double checked on excursion list) so think its 18-20 on Serenity Bay ;)

As sbtrfly74 said, 17 is definitely on the family side. We rented #15, and my DSIL family (wife's twin sister) rented #17.

In hind sight, I think we could have split the cost of 1 cabana, but then you have to deal with one group owing the other group money...
 
As sbtrfly74 said, 17 is definitely on the family side. We rented #15, and my DSIL family (wife's twin sister) rented #17.

In hind sight, I think we could have split the cost of 1 cabana, but then you have to deal with one group owing the other group money...

Actually, I shared a cabana with another family and they just charged half to us and half to them.

No problems no one owing any one anything worked out very easy.
 
Actually, I shared a cabana with another family and they just charged half to us and half to them.

No problems no one owing any one anything worked out very easy.

Glad to hear that as I am trying to find a family to share with on our cruise next month.
 
I know this was only a recent change, but does anyone know if the cabana is charged right away when you book it online or will it still be charged to the onboard account?

Also, when booking it online, is it possible to split the cost over several cabins / passengers as well?
 
I know this was only a recent change, but does anyone know if the cabana is charged right away when you book it online or will it still be charged to the onboard account?

Also, when booking it online, is it possible to split the cost over several cabins / passengers as well?

It will be charged to your on-board account like all other shore excursions.

According to a post above, folks were able to split the cost between cabins.
 

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