Castaway Cay 5k T-Shirt - HELP

sicembears

Earning My Ears
Joined
Aug 26, 2013
Messages
5
We just got back from a 4-day trip on the Dream (8/18 - 8/22). Needless to say it was an amazing trip! If I had the writing skills of some of you I'd write up a trip report...

Anyway, my wife is an avid runner and did the 5k on castaway cay. With our 3 young kids raring to go to the beach, she didn't buy the t-shirt and intended to go back and buy one...but we never made it (4:45 sure comes fast!).

She was heartbroken that she didn't get that shirt...it was really the only souvenir from the trip she wanted!

Anyone know how/where i could purchase one online? Her b-day is coming up in Oct and i thought it would be a great surprise if i could find one somehow.
Thanks in advance!
 
We are going on the dream September 12. I would be glad to get her one. Where can I buy it and what size would she need?
 
I ran the Castaway 5K in May 2012 and all I wanted was the T-shirt too! It was SO cute! I was told by the cast members in charge of the race and at the store on the island that the ONLY place to buy them is on the island. I did a lot of shopping on that trip (On Castaway Cay) and the only store that I saw the race shirts was at the store right by where the race ends. I can't remember the name of it though. We are going the first week in Oct and would be glad to look for you as well. Let me know.

Kathy

P.S. A long story short that shows the amazing customer service you get with Disney is as follows...I saw the shirt and wanted it because it was so cute but I wanted to be able to say that I really earned it so I started running, er, jogging I should say (as I am slow and overweight). So I ran my first 5K and went right to the store after I finished. They didn't have ANY shirts!!! I was crushed. I talked to the store employee, then the manager who told me that they could only be bought on the island and not online. He even said that they had been more popular than they expected and had been out of them for awhile but that they were expecting another shipment of them in about a month and that I could come back and get one them. Yah, right! I even asked if I could prepay for one and have it mailed to me. He said, "Nope, no way to do that." So, later that day we ran into Brent, the cruise director, on the ship who asked how our cruise had been. I stated, "perfect, except I didn't get my Castaway Cay Tshirt" and went on to tell him how much I had hoped to earn one. (My hubby ran it too). So he takes down our name and and tells us he will see what he can do. I almost laughed. Really? A cruise director trying to find a Tshirt for ONE passenger out of FOUR THOUSAND...not likely. But guess what showed up in the mail a week or two later? TWO ADORABLE CASTAWAY CAY TSHIRTS!!! I couldn't believe it! Now, that is some Disney magic and amazing customer service truly! :goodvibes
 
morvarm - WOW that would be awesome...so nice of you. It's at the shop called 'Buy the Seashore' which is near the flippers & floats and the pelican point slides. She would need an xl and i think they were $25 bucks or so. If you can do this, let me know. I can send you $$ before you leave for the trip. Send me an email or message to arrange details. thanks again!
 

colbybug - the customer service story is not surprising at all. we have had more great experiences than i can list with disney staff. i actually considered calling them to try and get a shirt...i had heard that the only way to get one was on the island as well...but i figured if anyone knew where/how to get one it would be these boards. I never expected folks to offer to pick one up for me on their trip!
 
Is there a pic of this tshirt?

Here is a picture of the shirt that I got. I assume it hasn't changed, but I got this one last July.
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That is what my shirt looks like too but I have seen a more recent picture of one and it has changed. The updated one is really cute too! Hopefully someone will post a picture of it.

Kathy
 
morvarm - WOW that would be awesome...so nice of you. It's at the shop called 'Buy the Seashore' which is near the flippers & floats and the pelican point slides. She would need an xl and i think they were $25 bucks or so. If you can do this, let me know. I can send you $$ before you leave for the trip. Send me an email or message to arrange details. thanks again!


Hey-
No problems! I sent you a private message - I think I did it correctly. If you can private message me with your email we can work out the details.
 
Hey-
No problems! I sent you a private message - I think I did it correctly. If you can private message me with your email we can work out the details.
morvarm - i got your pm, but can't respond untill i get 10 posts! could you pm me your email and i'll send you a note right away?
 

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