Not sure if this is what you're talking about, but if not I'm sure it's related. We checked into OKW on Dec 2, just after more upgrades. They had higher-ups shadowing them so that if issues arose they could call the appropriate (IT?) people. Anyway, problems (checking into CBR on the 30th, they couldn't take my giftcard for final room payment, and they had to use the old clunky hand-held machines to take an imprint of the credit card, which was kind of hilarious) galore).
Out of 8 of us, including 3 children as young as 3, everyone had DVC Room printed on their keycards EXCEPT for me. Me, the associate who had planned the whole thing and whose name was first and foremost on the reservation! It was so depressing LOL. When I realized that I was the only one, next time I was near the concierge desk I asked about it, and they said they could fix it but their card printers were down (odd). But it wasn't affecting my life, and we were leaving the 2 bedroom 4 nights later anyway...when we checked into the 1 bedroom all was well with the universe.
In the middle there, I mentioned it to someone else, and he said they'd see that a lot, where the first person listed on the reservation was the one who got "DVC" left off of their keycard. Weird!