We did this in Nov., and had booked the day before due to not being able to get through on hold several times the week before - could only get 9:30 am or 4:30 pm(FoP FP time so clearly not giving that up!), went with 9:30 even though it wasn't our first choice with other plans. When we checked in I asked if they might have early afternoon opening(only 2 of us) - she had 1:30, and said this was actually one of the best times for viewing many elephants. She was right, at least on that day! We saw the matriarch, baby, one with short tusks w/same name as our dog(Luna), and several more - I took soooo many pics - couldn't stop snapping! Conservation talk was really interesting and keeper was happy to answer questions about her background for DD who wants to be a vet. Bonus that tour cost all went to conservation fund!