Hi Jade90,
We used Alamo at Orlando last year and were not particularly impressed:
- there were not enough buses picking up passengers from the terminal and we had to wait 20+ minutes to get on one, even then we all had to stand.
- the Alamo lot is a fair way from the terminal, around 15 minutes as I remember.
- the queues at the checkin were very long.
- the car we got was dirty and had a surprisingly high mileage on it.
- on the way back, the return process was painfully slow and we eventually had to abandon our car in the Alamo lot or we would have missed our flight home.
Now, there's no need to panic. Most of these are fairly minor gripes and unless you're particularly fussy then they will not stop you from enjoying your holiday.
Paul