That's not true. If no amount was paid out, they don't count it against you and take away your discounts. We also have accident forgiveness for people who have been with us for a very long time. Like the OP said 30 years. She might have it (not the daughter though).
OP here. A few years ago, my older DD was in an accident. She was in a parking lot and hit a car speeding down a one way isle the wrong way. The cop said that he was at fault but couldn't issue a ticket because it was private property.
We also felt that the other driver was at fault so we contacted our agent. A report was made and they said that DD was 100% at fault. There were issues with the other driver so we were sure that he would not file a claim. We then told State Farm that we were going to repair the damage to our car ourselves and did not want to use our insurance. The agent and adjuster both said that was fine but because State Farm already knew that DD was in an accident, they would remove the Steer Clear discount but would allow us to keep the Accident Free discount since it was the first accident for any of us.
Long story short, we threatened to cancel all of our policies (home, boat, trailer and all of our cars) with them because we truly felt that DD was not at fault added to the fact that they were not paying out a penny. The agent wasn't happy with us but did make several phones calls to the Bloomington office. After several weeks back and forth, they finally agreed not to remove the discounts.
This accident involves my second DD. We now have 4 cars insured with them and they are all in DH's name and mine with the girls being added on. Oldest DD is rated on my van, DH is rated on his car, I am rated on oldest DD's car and second DD is rated on the car that she drives. The agent's rep ran all of the numbers on the varies combinations and this was the least expensive way to do it.
If they take the discounts away, I'm assuming that it would only be for the vehicle involved in the accident today since that is the car that DD is rated on. Is that correct or will they take the discounts away on all of the cars?
I'm sorry to ask so many questions but I'm really trying not to call the agent unless it's necessary. I don't want to make things more difficult than it needs to be.
I left a message on the lady's voice mail, but I'll be surprised if she calls back. My FIL is about the same age and it just seems like that generation is leery and may feel like we're trying to take advantage of her.
DD feel horrible but I keep telling her that she's learned a lesson. She did the honest thing and made the report unlike the person that hit her car last week on campus.