Capital One - Worst Bank Ever

[arminnie]

I opened an account with Capital One a few years ago so I would have a bank in New Orleans.

I made regular automatic deposits and occasional ATM withdrawals. I have several thousand dollars in the account. I wrote a check two weeks ago - and THEY BOUNCED IT!!!!!!!!! And even if they had honored the check I would still have had a lot of money in the account.

I am beyond livid. When I finally got someone on the phone they said it would be about 5 business days before they could release the funds - which have been there for MONTHS.

This has caused me no end of trouble. I am having a major remodel done of my condo in Little Rock. When the check bounced the work stopped. Now I am probably facing another month of living out of a suitcase.

Capital One was also once known as the bottom feeder of the credit card industry. They were one of the first to offer credit to people with really bad credit and then they charged outrageous fees. Ten or 15 years ago when we used to see someone with a Capital One credit card it was easy to make the assumption that they were a deadbeat with bad credit. (not true today so don't be offended if you have a card now).

 

[disneyfans95]

100% sure there is more to the story....

 

[Belle0101]

I opened an account with Capital One a few years ago so I would have a bank in New Orleans.

I made regular automatic deposits and occasional ATM withdrawals. I have several thousand dollars in the account. I wrote a check two weeks ago - and THEY BOUNCED IT!!!!!!!!! And even if they had honored the check I would still have had a lot of money in the account.

I am beyond livid. When I finally got someone on the phone they said it would be about 5 business days before they could release the funds - which have been there for MONTHS.

This has caused me no end of trouble. I am having a major remodel done of my condo in Little Rock. When the check bounced the work stopped. Now I am probably facing another month of living out of a suitcase.

Capital One was also once known as the bottom feeder of the credit card industry. They were one of the first to offer credit to people with really bad credit and then they charged outrageous fees. Ten or 15 years ago when we used to see someone with a Capital One credit card it was easy to make the assumption that they were a deadbeat with bad credit. (not true today so don't be offended if you have a card now).

I'm sorry, I'm not sure I follow. Do you mean that you wrote a check from your Cap1 account, let's say to XYZ Department Store, and Cap1 refused to honor the check?

 

[arminnie]

100% sure there is more to the story....

I'm still waiting for the other side. They kept denying that they had bounced the check until I got the notice from my contractor's bank and faxed it to them.

 

[ilovejack02]

I'm still waiting for the other side. They kept denying that they had bounced the check until I got the notice from my contractor's bank and faxed it to them.

I know your head prob about EXPLODED off your body! Can't wait to hear the rest of it this weekend , you might need a drink by then lol. ; )

 

[arminnie]

I'm sorry, I'm not sure I follow. Do you mean that you wrote a check from your Cap1 account, let's say to XYZ Department Store, and Cap1 refused to honor the check?

Yes - I wrote a check for $2000 to a contractor. I checked online. I have way more money than that in the account. They refused to honor it. I wrote it on a check that I purchased from Capital One - so it wasn't some off brand that was wrong. FYI - Capital One charged me over $50 for that check order which I thought was ridiculous, but then I haven't ordered checks in years as I don't write very many.

If they doubted my signature they could have called me. I literally live 2 blocks from the bank. One of my long-time friends was with Hibernia before Capital One bought them out. He's an exec. VP so I am escalating this to him. I will also probably report this to Federal Reserve. I worked in banking for decades. I'm pretty familiar with the regs.

I want to take my money out and move it to another bank, but they are making me wait a week! This is not from a recent deposit. Money has been there at least 6 months.

 

[arminnie]

I know your head prob about EXPLODED off your body! Can't wait to hear the rest of it this weekend , you might need a drink by then lol. ; )

You are so right! I can walk home from lunch so here come the margaritas!

 

[Belle0101]

Yes - I wrote a check for $2000 to a contractor. I checked online. I have way more money than that in the account. They refused to honor it. I wrote it on a check that I purchased from Capital One - so it wasn't some off brand that was wrong. FYI - Capital One charged me over $50 for that check order which I thought was ridiculous, but then I haven't ordered checks in years as I don't write very many.

If they doubted my signature they could have called me. I literally live 2 blocks from the bank. One of my long-time friends was with Hibernia before Capital One bought them out. He's an exec. VP so I am escalating this to him. I will also probably report this to Federal Reserve. I worked in banking for decades. I'm pretty familiar with the regs.

I want to take my money out and move it to another bank, but they are making me wait a week! This is not from a recent deposit. Money has been there at least 6 months.

I worked in banking too. As an employee our checks were free but for the average customer, OUCH!

I wonder why they are holding your money hostage for a week? It sounds like you might have other funds available to you but what if it were a situation where you had all your funds in that one account? How would you have money to live off of?

 

[Stitchfans]

Not going into great detail but IMO TCF National Bank is the worst. They are ripping me off and beating me up big time. Ask for proof of something- you give it to them - they do not accept it. Many people from my "old" hometown claim they would never deal with that bank. They have a bad rep from where I come from.