Cannot book online

[Donald_Quackers]

I don't know if I'm the only one or not because I haven't seen anyone posting, but I cannot get anywhere with the online booking system. I keep getting server errors.

Contacted member services and still haven't been fixed, and I'm fine booking by phone, it's just that I would like to know if there's others having the same problem. You know the saying "misery loves company".

Mods can move this if this is the wrong place to post.

 

[fitnessmouse]

No, i have the same problem. I can look up availability, but when i want to book i keep getting server error. Every. Single. Time.
Wether it's morning, noon, evening or night. It's frustrating, especially since I live overseas and making a phone call is not always as easy.
Contacted ms about it but it's not fixed yet.

I could'nt make a waitlist either. I kept getting errors unless the guest address was a usa address. Not sure if that part is fixed yet because i havent tried it anymore.

 

[fitnessmouse]

Oh and i think it must be account related because i get the same errors on all my devices (pc, mac, iphone, ipad) all browsers ( safari, ie, ff, chrome) and all locations (work and home)

And yes, i have cleared my cookies and browing history.

 

[msteddom]

I haven't had that problem, but my father has. He can't access the booking site from any of his devices either.

 

[Lauren0505]

I can't even get the login page to come up. I have been trying since last night.

 

[KAT4DISNEY]

No, i have the same problem. I can look up availability, but when i want to book i keep getting server error. Every. Single. Time.
Wether it's morning, noon, evening or night. It's frustrating, especially since I live overseas and making a phone call is not always as easy.
Contacted ms about it but it's not fixed yet.

I could'nt make a waitlist either. I kept getting errors unless the guest address was a usa address. Not sure if that part is fixed yet because i havent tried it anymore.

By chance are you trying to book a night that includes Sept 1st?

 

[fitnessmouse]

By chance are you trying to book a night that includes Sept 1st?

No, was trying for something in May. So well within the 7 month window.

 

[Tinkybell]

By chance are you trying to book a night that includes Sept 1st?

I was trying to book SSR for 8/25-9/1/12, and it shows me availability but I need to borrow 11 points but when I click the borrow points button it's telling me I need -73 points and in the box where it says to fill in the # of points being borrowed, it will not allow me to do this. However when I wait-listed BLT for the same dates a few days ago I had no problem in doing that. Could the wait-listed ressie be conflicting with me trying to make a new reservation? I guess I will have to call MS.

 

[KAT4DISNEY]

I was trying to book SSR for 8/25-9/1/12, and it shows me availability but I need to borrow 11 points but when I click the borrow points button it's telling me I need -73 points and in the box where it says to fill in the # of points being borrowed, it will not allow me to do this. However when I wait-listed BLT for the same dates a few days ago I had no problem in doing that. Could the wait-listed ressie be conflicting with me trying to make a new reservation? I guess I will have to call MS.

The cross over to Sept 1st has been reported by a few people as causing difficulties for members in booking. I looked at also and got an error. It sounds like it has not been fixed and you will have to call MS to book.

 

[Rob S.]

I can't book anything. I've tried various dates at different resorts. I can see availability, and then when I select which contract to use I get a blank screen with an error. I've tried 4 different browsers on 3 different devices with no luck. I mentioned this to MS when I called yesterday to book over the phone and they said "they will look into it".

 

[Donald_Quackers]

Got an email that my problem was fixed and, lo and behold, I can get into the system now!

The booking window hasn't opened yet for what I need to book, but I can at least get an idea points-wise.

 

[fitnessmouse]

Still not working for me