Got on at 7:00 and 2 sec, and... The 1st thing I heard (apart from "The offices are now closed" which I heard the 1st 6 times I called) after the number prompts was "Due to high volume, your call will be answered in 30min."
ARRRRRGGGGGGGG...
The things I do, for love. Never mind waking up at 4:30, and coming to work to call to make it a surprise, but I HATE waiting on hold. God bless the man who invented the speaker phone. And God condemn whoever chose which sounds to play while on hold. Especially since they keep breaking up and I think I'm about to get somebody.
What a tease... But I'm sure it will all be worth it.
Good luck all.