cancelling / changing reservation

[DHar]

i have a trip planned for mid september..i am calling sunday to change to late august into early september. i want to call wednesday and book for early january. my question is will the points from my cancelled / changed trip in mid september be back in my account by wednesday? i need those 77 points to book the length of stay we want for january. i called member services and asked about points from a cancelled / changed trip and they said as long as it is 31 or more days out you dont lose the points, but unfortunately i forgot to ask how long it will taked to get the points back into our account.

thanks

 

[erionm]

Points are returned to your account immediately when you cancel. If you cancel on your check-in date, the points are lost.

 

[bobbiwoz]

If it's a regular DVCreservation, those points are put back in the use year that the reservation was in immediately, and you'll be able to book right away as long as you're in the correct UY.

Bobbi

 

[hollis]

Have fun with your Aug / Sep and Jan Disney vacations. It is great you have 2 Disney trips planned so close together. Enjoy the weather difference.

 

[DHar]

thanks for the replies..was hoping they went right back.....girst time going with two trips close together..looking forward to it!!!!!

 

[Mrs Hobbes]

If it's a regular DVCreservation, those points are put back in the use year that the reservation was in immediately, and you'll be able to book right away as long as you're in the correct UY.

Bobbi

Can someone clarify this for me, we are planning on booking a trip in March for Feb 2012, coming from the uk we need to book flights and accommodation 11months out so we will book our home resort and then try our luck for a change at the 7 month window. My question is we are borrowing points for this trip so if our 7 month booking uses less points can the borrowed points go back to the use year they came from.

Sorry for jumping in OP

 

[erionm]

Can someone clarify this for me, we are planning on booking a trip in March for Feb 2012, coming from the uk we need to book flights and accommodation 11months out so we will book our home resort and then try our luck for a change at the 7 month window. My question is we are borrowing points for this trip so if our 7 month booking uses less points can the borrowed points go back to the use year they came from.

Sorry for jumping in OP

If you reservation uses less points, all unused points will be returned to the UY that the reservations takes place in. Borrowed points can not be returned to the UY they were borrowed from.

 

[DHar]

If you reservation uses less points, all unused points will be returned to the UY that the reservations takes place in. Borrowed points can not be returned to the UY they were borrowed from.

so that means if you borrow from uy 2012 into 2011 and cancel you must use those points by the end of your uy 2011 or lose them?

 

[RobDoc]

so that means if you borrow from uy 2012 into 2011 and cancel you must use those points by the end of your uy 2011 or lose them?

If the reservation was made using both borrowed and current points, just be sure to have MS use the borrowed points first for the new reservation and the remaining current points can still be banked (based on banking windows).

If the reservation was made entirely using borrowed points, any left-over points must either be used by the end of that Use Year or they will expire. Borrowed points can't be returned to their original Use Year.

Enjoy!

 

[DHar]

thanks for the replies!!!

 

[Mrs Hobbes]

Ok that clears things up thanks

 

[DHar]

so that means.......the points are from my use year 2011...the trip is in 2011. so if we modify it the unused points will go back into my use year 2011 account...correct?...a little slow at catching on i think......

 

[bobbiwoz]

so that means.......the points are from my use year 2011...the trip is in 2011. so if we modify it the unused points will go back into my use year 2011 account...correct?...a little slow at catching on i think......

Since the points were originally 2011, they are returned to 2011, and if you are still within the banking period, you can bank them into 2012 .

 

[DHar]

a bit off track but....can you change the names of the guest with out having to cancel the reservation and make a new reservation?

thanks

 

[bobbiwoz]

a bit off track but....can you change the names of the guest with out having to cancel the reservation and make a new reservation?

thanks

I've changed the name of my guest and have added a name when a 3rd person decided to join me and we didn't have to cancel the reservation. Usually I do this sort of thing via a e-mail to MS.

 

[thepops]

Yes, Guest name changes do not require you to re-book.

 

[DHar]

thanks!!!!...was hoping that would be the case