Canadian Residents 25% off tickets on WDW site **Offer extended until May 20, 2017.

[AngelDisney]

just wondering....did the tickets you bought this morning have an expiry date?

The email confirmation states first use by Dec. 31, 2017.

 

[thr33boys]

With the park prices going up tomorrow, tonight is the last night to buy the tickets at the current price but with the Dec 31 expiry date showing, not sure if I should buy them as we're not going this year.

 

[buyerbrad]

Anybody purchased by phone today?

 

[marchingstar]

my current situation: I 'bought' discounted tickets with Air Miles recently and received them earlier this week. My plan has been to just add park hopper to the tickets during out next trip (which might be this spring, but it also might not--still not completely sure!), but with all the uncertainty I'm reading right now, I'm not sure what to do. Is it possible to assign the tickets through my disney experience and pay for the park hopper 'upgrade' today? Or cross my fingers that others will report back with good news with adding hoppers once the sale ends? What would you do in my shoes?

 

[candygirl75]

Quickest answer @candygirl75 ...You can do this at any guest services, including Disney Springs before you head to a park. Make sense now?

Thanks, @Donald - my hero - If I get my tickets at Disney Springs on arrival day but we aren't planning to actually go into one of the parks until Day 2, does the day I exchange the cards for tickets count as Day 1? We're there for a full two weeks and I don't have my flights booked yet. It may be a moot point if we end up arriving near midnight but just in case we get in earlier, I'd like to get this out of the way before we go the parks. It seems the lines can be quite long to do the exchange.

 

[buyerbrad]

I guess with the current uncertainty surrounding the ticket deal expiration date I will not be buying tickets tonight before the price increase.

Time to plan a new summer vacation for 2018.

 

[Minniemoo15]

I called tonight and spoke with a CM who told me she has been fielding a lot of calls about this and not to worry, they do NOT expire. I asked her to please double check as the website is giving me conflicting information, so she called someone in ticketing. They told her it was a misprint and these Canadian tickets have NO expiration date.

I'm still wary to buy without something in writing , but that was my experience tonight on the call

 

[ottawamom]

From another thread on the topic. I thought you might be interested in this response.

Yesterday I got a response to my email on this topic. Take it for what it's worth, keeping in mind that it's yesterday's answer, and tomorrow's may be different (as other posts have indicated). I wrote:

On your promotional page for the Canadian Resident Special Ticket offer,
the following information is stated:

"The best part? You can use these discounted tickets at any time during
2016, 2017 and beyond—they won't expire!"

However, when I add this tickets to my shopping cart and proceed to
checkout, the following contradictory information is given under
"Important Details" (see last sentence):

Prices for Canada Residents
Item(s) are priced for Canada residents only. All Guests who will use
Canada resident tickets or passes must present a Canadian passport prior
to first use. If the Guest selects Will Call as the delivery method, the
Guest must present a Canadian passport to exchange the Will Call
certificate for a valid ticket at the theme park window or Guest
Relations prior to first use. Tickets and any options purchased must be
used within 14 days of first use. The first day of use must be on or
before December 31, 2017.

I have an exchange voucher issued under this offer, which I obtained
through a 3rd party reseller. I have checked carefully and there is no
indication of an expiry date on this voucher.

Can you confirm that both my existing voucher and any new tickets
purchased under this offer will be valid for use in 2018 and beyond?

And the response was (emphasis mine):

Thank you for contacting Walt Disney World Ticketing. We apologize for
any miscommunication of the details for this promotional offer.

Through May 20, 2017, Canadian Residents may purchase a specially
discounted promotional ticket in advance of their visit. As part of this
offer, qualifying Guests will save 25% off the normal price of Magic
Your Way tickets four days in length or more including the Park Hopper
and Water Park Fun and More Options.

Canadian Residents must purchase this offer at
https://disneyworld.disney.go.com/special-offers/multi-day-tickets or by
calling 407-W-DISNEY (407-934-7639) as it is not available for purchase
at the gate.

The promotional tickets will expire 14 days after first use. There is no
expiration for tickets that have not been activated.

Upon arrival, Canadian Resident Promotional Tickets must be activated
prior to first use in person at any Theme Park Ticket Windows or Disney
Springs Guest Relations. All Guests must bring and present a valid
Canadian passport. For residents of Canada who are not Canadian
citizens, they must bring a valid passport and valid proof of Canadian
residency.

Should you have additional questions please contact us again by replying
to this message or calling 407-566-4985 option 5. Our office hours are
7:00 a.m. to 11:00 p.m. EST seven (7) days a week.

Sincerely,

Jennilee
Ticketing Guest Services
Walt Disney World Resort

With this in hand, I'm going to assume that Disney will honour my existing voucher indefinitely. I think I could also use this to argue for non-expiry of any future tickets obtained under this offer, but I'd really rather not have to argue. So still unsure about buying any more of these tickets for future use.

Looks like you should be OK to make the purchase tonight. You might want to call the above listed phone # if you still have concerns before you buy.

 

[elaine amj]

What to do, what to do....

 

[AngelDisney]

Thanks, @Donald - my hero - If I get my tickets at Disney Springs on arrival day but we aren't planning to actually go into one of the parks until Day 2, does the day I exchange the cards for tickets count as Day 1? We're there for a full two weeks and I don't have my flights booked yet. It may be a moot point if we end up arriving near midnight but just in case we get in earlier, I'd like to get this out of the way before we go the parks. It seems the lines can be quite long to do the exchange.

I am planning to exchange my tickets on August 18 while visiting DS before a Disney cruise. My first day of use will be August 26. The website and my confirmation email both state that the tickets expire 14 days after first use, not after they are activated or exchanged. My understanding is my days of use start to count when I enter a park using the ticket on August 26, not August 18. But I would double check with the CM before I exchange the tickets. I just want to deal with the exchange ahead of time without wasting my park time on debarkation day.

 

[elaine amj]

I just did a chat with an agent and was again assured that there is no expiry. I have done multiple screenshots to feel safer.

Also, she advised that if I purchase by phone (have been on hold for 15 mins so far and still waiting!), I do not have to assign any names to the tickets. I can have them shipped (extra cost - she doesn't know how much) or pick up in person. According to her, I would be receiving physical tickets if I pick up in person.

DH has told me to go ahead and purchase. I plan to buy 10 day base tickets. Debated hoppers and WPF&M but realistically, we don't NEED hoppers and we also have non-expiring tickets with 9 more WP entitlements, which should last for years. So base tix should be sufficient. And only $300/each.

 

[elaine amj]

Well, I finally got through after a 30+ min wait. The agent assured me there is no expiry. I did the purchase by phone and did not have to give names (other than my own plus my full mailing address, phone number, and email address). However, all I was given is a verbal confirmation number, which does make me a little nervous. He said he could not do any email confirmation from his department. He advised me to input the verbal confirmation number into my MDE - so I could see the tickets and the entitlements for myself. I prefer not to do that just to make sure the tickets are not linked to my account (I don't want to take any chances of the tickets not being able to be transferred if I wish).

When I go to Will Call (I will be in Orlando for a planned trip in August - using different tickets), I have to bring the confirmation number, the original credit card used to make the purchase, and our Cdn passports. He said I would then receive physical tickets and will not have to assign the tickets to specific names (I have my doubts about that as I have a feeling the names will be matched to our passports).

Oh - he could NOT have the tickets shipped - they have to be picked up at Will Call.

 

[LuvGoldens]

I just called and purchased 8 day tickets with PH and was assured no expiry date but they said effective tomorrow there is. Frustrating they can't get their information straight. I also was just given a confirmation number but asked for an email and she contacted another department and within a few minutes I had an email.

 

[disneymath]

I just bought mine online ... if the bottom falls out and they "DO" need to be used by this December, we can use them on our upcoming trip ... I REALLY hope they don't have to be though ... planning for a few years down the road and purchased adult tickets for my nephews who are still Disney kids at the moment!

 

[elaine amj]

I just called and purchased 8 day tickets with PH and was assured no expiry date but they said effective tomorrow there is. Frustrating they can't get their information straight. I also was just given a confirmation number but asked for an email and she contacted another department and within a few minutes I had an email.

UGH - I wish I had pushed more for an email. I asked twice at various points and he said he didn't have the capability. I should have asked for a supervisor. I plan to call tomorrow just to double check my confirmation number and will push for an email then. Did your email contain any words about an expiry?

 

[LuvGoldens]

UGH - I wish I had pushed more for an email. I asked twice at various points and he said he didn't have the capability. I should have asked for a supervisor. I plan to call tomorrow just to double check my confirmation number and will push for an email then. Did your email contain any words about an expiry?

No it did not say anything about an expiry date in the email but Disney TA website where I went to check info before I purchased currently says the following:

To take advantage of this special offer, you must purchase your tickets in advance by May 20, 2017.

Be sure to book enough days to explore all the excitement at all 4 theme parks!

The best part? You can use these discounted tickets at any time during 2016, 2017 and beyond—they won't expire!

 

[Donald - my hero]

Thanks, @Donald - my hero - If I get my tickets at Disney Springs on arrival day but we aren't planning to actually go into one of the parks until Day 2, does the day I exchange the cards for tickets count as Day 1? We're there for a full two weeks and I don't have my flights booked yet. It may be a moot point if we end up arriving near midnight but just in case we get in earlier, I'd like to get this out of the way before we go the parks. It seems the lines can be quite long to do the exchange.

Our kids just did this 2 weeks ago. We met them in Disney Springs and took them to Guest Services where they scanned each magic band, looked at their passports keyed in something and told them they were set. The day you enter a park will be day #1, all you're doing is showing proof of residency before you enter a park. The kids didn't end up with tickets, just used their magic bands from that point forward.

 

[elaine amj]

No it did not say anything about an expiry date in the email but Disney TA website where I went to check info before I purchased currently says the following:

To take advantage of this special offer, you must purchase your tickets in advance by May 20, 2017.

Be sure to book enough days to explore all the excitement at all 4 theme parks!

The best part? You can use these discounted tickets at any time during 2016, 2017 and beyond—they won't expire!

Yes, I made sure I grabbed a screenshot of that

I'd say that as long as the exchange rate is bad, Disney will continue to offer Canadians generous discounts on tickets. Last year, the UK pound also dropped drastically in value. Then in the fall, the UK tickets had a pretty dramatic increase. Not long later, they started offering some big discounts - which is where it stands right now.

 

[mshanson3121]

I just called and purchased 8 day tic Frustrating they can't get their information straight. I also was just given a confirmation number but asked for an email and she contacted another department and within a few minutes I had an email.

No it did not say anything about an expiry date in the email but Disney TA website where I went to check info before I purchased currently says the following:

To take advantage of this special offer, you must purchase your tickets in advance by May 20, 2017.

Be sure to book enough days to explore all the excitement at all 4 theme parks!

The best part? You can use these discounted tickets at any time during 2016, 2017 and beyond—they won't expire!

Oh I really hope this is true. But I will not be buying until they get their act together and get some consistent information.

 

[C&B Young]

Same boat as everyone else, disappointed in Disney's mixed message. Went online to purchase some tickets before the price increase but we're definitely not visiting before Dec 31 2017 and I don't want the hassle of fighting with Disney years down the road.