Can you leave a ticket at Guest Services

[DancingBear]

If one of our party is planning to join us later in the day, can we leave a ticket at Guest Services at a park for them?

 

[WDSearcher]

No, you cannot. Guest Services will not be responsible for passing along a ticket for you or "holding" tickets, gifts, merch or anything else of value.

You may be able to leave it at the front desk of your resort, however. Some will hold them, some will not.

 

[Traveliz]

If one of our party is planning to join us later in the day, can we leave a ticket at Guest Services at a park for them?

I would just have them call me as they were heading toward the park and then I would meet them to give them the ticket at the gates.

Liz

 

[Cheshire Figment]

We are not permitted to accept anything of value to hold for Guests. People change windows, people go on break or off-duty, etc. If an item gets misplaced who is responsible?

Now if you were to come along with a signed statement that neither Disney nor the CM would be liable if anything would happen, then it might be acceptable. But if the item(s) got lost, the statement would also get lost. And there would be no proof that you gave anything to anyone.

 

[DancingBear]

We are not permitted to accept anything of value to hold for Guests. People change windows, people go on break or off-duty, etc. If an item gets misplaced who is responsible?

If that's policy, that's fine, but don't act like it's just not possible. Sports venues do it all the time.

 

[DancingBear]

I would just have them call me as they were heading toward the park and then I would meet them to give them the ticket at the gates.

Liz

That's what I was hoping to avoid. If, for example, you're back in World Showcase and need to get back to the front gates of Epcot, that's a long haul.

 

[Mckymousefn]

I would do what one of the other posters suggested... either leave it at your resort or meet them at the gate to hand it to them.

 

[WDSearcher]

That's what I was hoping to avoid. If, for example, you're back in World Showcase and need to get back to the front gates of Epcot, that's a long haul.

True. But such is life if one person has to show up late. Most sports and concert venues I've been to won't hold tickets once the rest of the party has picked them up from will call. I don't know of a single venue around here that will allow you pick up, say, six tickets of a seven-ticket order and hang onto the last ticket for pick up later. They'll require you to pick up the whole order at one time.

If you want your friend to be able to pick up their ticket at the park without you having to slog back to the entrance to meet them, you could always have that one ticket paid for separately, and have them pick it up at will call, like a regular ticket transaction.

 

[DancingBear]

Thanks, the issue is that we're exchanging military ticket vouchers for actual tickets at the park. We're not sure that our trailing family member (who is not the military member) can just show up with the voucher and no military ID and exchange for the ticket.

 

[jepperson1]

True. But such is life if one person has to show up late. Most sports and concert venues I've been to won't hold tickets once the rest of the party has picked them up from will call. I don't know of a single venue around here that will allow you pick up, say, six tickets of a seven-ticket order and hang onto the last ticket for pick up later. They'll require you to pick up the whole order at one time.

If you want your friend to be able to pick up their ticket at the park without you having to slog back to the entrance to meet them, you could always have that one ticket paid for separately, and have them pick it up at will call, like a regular ticket transaction.

Being someone myself who runs several theaters, I can tell you we hold tickets all of the time for people. I have done this myself at several arenas for concerts and sporting events, etc. You have to be picking up your tickets at the window though. We won't take a ticket you have already recieved elsewhere (usually another ticketmaster location) and hold it. If you are paying for or have payed for 6 tickets and two people are showing up later, we print out 4 and put the other two in the computer under the party who will pick up the tickets later's name. They will have to show ID to pick them up. If it is a discouted ticket (senior, student, military, etc.) they will have to show an ID proving that they qualify for said discount. It's called Will Call my friends. The ticketing industry has been doing it since the Colosseum.

 

[WDSearcher]

Being someone myself who runs several theaters, I can tell you we hold tickets all of the time for people. I have done this myself at several arenas for concerts and sporting events, etc. You have to be picking up your tickets at the window though. We won't take a ticket you have already recieved elsewhere (usually another ticketmaster location) and hold it. If you are paying for or have payed for 6 tickets and two people are showing up later, we print out 4 and put the other two in the computer under the party who will pick up the tickets later's name. They will have to show ID to pick them up. If it is a discouted ticket (senior, student, military, etc.) they will have to show an ID proving that they qualify for said discount. It's called Will Call my friends. The ticketing industry has been doing it since the Colosseum.

And, alas, many venues here in Orlando will NOT hold tickets at will call for partial parties. If one person paid and the tickets are all on one order, then when that person comes to the Will Call window they MUST pick up all of the tickets of that order at one time. The Will Call window will not hold one or two tickets of an order for a latecomer. It's the ticket purchaser's responsibility to get the tickets to the person they purchased for.

Small theatres, arts organizations, museums ... sure. They'll do it. But the larger Ticketmaster-run venues will not. Not here anyway.

 

[jepperson1]

True. But such is life if one person has to show up late. Most sports and concert venues I've been to won't hold tickets once the rest of the party has picked them up from will call. I don't know of a single venue around here that will allow you pick up, say, six tickets of a seven-ticket order and hang onto the last ticket for pick up later. They'll require you to pick up the whole order at one time.

If you want your friend to be able to pick up their ticket at the park without you having to slog back to the entrance to meet them, you could always have that one ticket paid for separately, and have them pick it up at will call, like a regular ticket transaction.

And, alas, many venues here in Orlando will NOT hold tickets at will call for partial parties. If one person paid and the tickets are all on one order, then when that person comes to the Will Call window they MUST pick up all of the tickets of that order at one time. The Will Call window will not hold one or two tickets of an order for a latecomer. It's the ticket purchaser's responsibility to get the tickets to the person they purchased for.

Small theatres, arts organizations, museums ... sure. They'll do it. But the larger Ticketmaster-run venues will not. Not here anyway.

But they can. Easily.

 

[WDSearcher]

But they can. Easily.

Of course they can. But they won't. Their house ... their rules.

 

[Cheshire Figment]

The way that will-call is set up in the Automated Ticketing System is when the person with the reservation shows up the only thing is to print all tickets on the reservation. We cannot select to only print some of the tickets.

And even if I were to try to refund the tickets to cash and set up a reservation under the new name, this can not be done at a Park Ticket Wuindow or Guest Services.

And, as the OP said, these are vouchers for military tickets which must be activated, and they can only be activated by the service member or spouse.

 

[dburg30]

If that's policy, that's fine, but don't act like it's just not possible. Sports venues do it all the time.

Where did they act like it wasnt possible?

I believe I would take 99.99999% of what Cheshire Figment says as gospel (as of the time of post) with anything ticket related..

 

[DancingBear]

Where did they act like it wasnt possible?

I believe I would take 99.99999% of what Cheshire Figment says as gospel (as of the time of post) with anything ticket related..

I accepted Cheshire Figment's statement that they can't take the ticket, I was just pointing out that it's a policy choice--I think the obstacles CF points out would be pretty easy to overcome.

But we can beat the system! I'm going to stick the ticket in a camera case with the trailing family member's name and address and turn it in to Lost & Found!

 

[Cheshire Figment]

I accepted Cheshire Figment's statement that they can't take the ticket, I was just pointing out that it's a policy choice--I think the obstacles CF points out would be pretty easy to overcome.

But we can beat the system! I'm going to stick the ticket in a camera case with the trailing family member's name and address and turn it in to Lost & Found!

Where there's a will, there's a way!!!!!

 

[Carriemel]

But isn't lost and found *inside* the MK or any other park???

 

[WDSearcher]

I accepted Cheshire Figment's statement that they can't take the ticket, I was just pointing out that it's a policy choice--I think the obstacles CF points out would be pretty easy to overcome.

But we can beat the system! I'm going to stick the ticket in a camera case with the trailing family member's name and address and turn it in to Lost & Found!

Or you could put it in a plastic bag and bury it in one of the planters outside the park. That would work.

Honestly? You could probably put it in an envelope with that person's name on it and tape it to a wall near a phone at the entrance and it likely wouldn't be disturbed. Write something on it like "Surprise Clue #6 : Please leave for Bob Smith to find! Thanks!" and anyone who came across it would think it was part of some fun scavenger hunt someone did for a friend and they wouldn't want to ruin it. Disney people are funny that way.