I don't know if anything has changed but when we did this before the tickets were not at the resort. We had to go to the Will Call (sp) window to pick up our tickets before we went into the park the first day. I was a little cranky with guest services when we checked in and found out the tickets weren't there. (I came down from the room later to find my CM and apolgize..I wasn't nuts but I was cranky after an 18 hour drive). Bottom line... the resort did not have the tickets...but it was not a big deal to get them at the park in the morining.