Yes it can. Last year my boyfriend was going to go but he had to take time off of work due to an family emergency. I called and asked if I could put DD21 in his place and was told no problem. It was during FD last Sept. I don't know if you have a package but you can exchange people without being additionally charged. Only time you will be charged extra is if you are not spending your original amount. So I was told.
Yes, they can change the name of additional guests easily. But if you want to change the name on the reservation, it's more complicated (took 3 calls and about an hour!).
Yes, as stated, you can change who stays in the room fairly easily. But changing the primary name on the reservations is another story. Unfortunately, there have been some people in the past who will call and snap up reservations (these were dining but it could hold true for resorts) and then sell them on ebay.
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