Can I cancel $99 tix and buy $85?

[pkdof]

I thought the $99 ticket special they had a few months ago was a good one, so I went ahead and ordered the tickets. Now this $85 deal comes along and I am kicking myself. Does anyone know if I can cancel the $999 transaction? Or am I stuck with it?

 

[phamton]

The only way to know is to call the online ticket store or wherever you ordered them. You would have to reorder the $85 tickets at the same time though.

 

[Cinderella822]

I ordered the old $99 tickets for 5 days and then 3 days later, they offered the new $85 for 7 days. I recently emailed USO and asked if I can cancel the old one and buy the new one. I will be staying at PBH for an entire week and it would be nice to have the full 7 days. They told me to go to guest services upon my arrival at the park and they will upgrade my tickets. I'm not sure what they mean by that. Will they cancel out my old ones and give me the new ones? I selected electronic ticketing so I won't have my tickets until I get there. Does anyone know where guest services is at the parks? Is it at the main gate before you go in? I'm hoping I can at least get 7 days even if they still charge me the $99. Either way, you can't go wrong at that price!

 

[phamton]

I recently emailed USO and asked if I can cancel the old one and buy the new one. I will be staying at PBH for an entire week and it would be nice to have the full 7 days. They told me to go to guest services upon my arrival at the park and they will upgrade my tickets.

Please call Guest Services at (407) 224-4233 (Then press 9 to speak to a guest services co-ordinator) or email: guestservices@universalorlando.com Let them get it straightened out for you before you go. If you have your original confirmation number on your order it will help them to sort this out. You don't want to have a mixup once you are already at the parks.

 

[bubba's mom]

Does anyone know where guest services is at the parks? Is it at the main gate before you go in?

We went to Guest Services inside the Studios...after entering, make a right and it's right there.....

 

[Cinderella822]

Thanks for the info. Phamton, you've gone out of your way. I owe you one!!