Can I call Disney and order an item instead of using the app?

[sydneymorganmom]

I have a lot of money in Disney gift cards so it pains me to have to charge my credit card. I want to buy an item that's only on the app, not on Disney Store. Can I call to have them apply the gift card or is the only choice using my credit card?

 

[Tinkerbell58]

I have a lot of money in Disney gift cards so it pains me to have to charge my credit card. I want to buy an item that's only on the app, not on Disney Store. Can I call to have them apply the gift card or is the only choice using my credit card?

For assistance with orders using the Park app, try Merchandise Guest Services at (877) 560-6400. I know you want to place an order, but maybe they can direct you to the correct phone number.