Having read through the various opinions, I don't understand the acrimony because all of the opinions are correct. More than one fact can be correct at the same time. I have dined there a couple times now. The prices are high, the building is very pretty, and the food is very good quality but that doesn't mean it is necessarily appealing to
@muppets3d 's friends. FWIW, I enjoy the food. Its better quality than most of the food offered at WDW. But I also understand that the pricing can make some people cringe. Nothing wrong with that. I will admit, though, I don't understand the complaints about the cake being frozen. The cake slices are not served frozen. Whomever told you that is mistaken. That said, I am certain the cakes were frozen at one time. I'm glad they were. Otherwise, it would be like eating cardboard (cakes are frozen to lock in moisture; its pretty common and most people do not realize that the cake they purchase at a restaurant or store that is not a bakery has been frozen at some point)