Mine didn't come with that specific piece of paper but I'm definitely having awful trouble with TV. Signal goes in/out, internet seems to be working fine. I know it says they use DirecTV, are we supposed to get some sort of additional box for TV service? That piece of paper even mentions HDMI so I'm not really sure why they would mention HDMI unless they have some sort of additional box you're supposed to be using. One TV is getting some channels, the other isn't (I've done auto-scan on cable and/air and not getting anything. I know the cable is good because I tested it all out with home cable before heading out.)