CA 2005 Cruises and DU

[Cap]

I filled out the DU web request form last week, on the day Pete's info went up on these boards. I specifically asked that they contact me last week by phone or email, but got no response. I'm not real confident of them, although I've heard they are usually very good.

 

[wide awake]

My gut instinct is that they've been working on these, and that a ton of emails will go out tomorrow as soon as the announcement is made...good thing I work from home !!!!! Did anyone notice that the Disney CA cruises are on CruiseCritics news page ? Yes !!!

 

[SueEllen]

Originally posted by Mboothby
Sue Ellen, can you answer this question for us.

Many of us have used DU time and time again and I think everyone here who has can agree they are AWESOME. I'm still amazed at their success in securing Cindy's ressies for us, not once, not twice, but THREE times w/o fail. So, nobody will sing DU's praises higher than I will. However, I hear tell that travel agents are NOT be allowed by DCL to secure blocks of rooms, as I would imagine would be the norm when an agent calls with that many requests all at once. I hear they must go booking by booking, painstakingly securing ressies one at a time. If this is true, it could be hours before a ressie is booked for someone lower on the DU agents list and hours can make a huge difference.
Can you speak to this?

Mandie

Hi Mandie,
What I can tell you is that we have worked out the logistics on this already and the teams are in place. In addition we have taken the necessary actions to get these booked for everyone. While it may take a while during the day to notify everyone of the booking information, it will all be taken care of as available.

You are correct that there are not blocks of rooms secured for TAs, however we have already taken into consideration the need to get these booked ASAP and have taken the necessary measures to assure that this is done.

Longsx3 posted
I filled out a DU cruise request early last week(maybe even the week before) and did not get back even a generic letter! I also sent an email last weeking asking if they were working my request because I has not heard anything and again no response. What should I do? Dh has agreed that DD and I could come back from Germany for the Ca to Fl reposition cruise. Our original aggreement was all things Disney had to wait until our reassignment to the States July 2006!

If you filled out the online request you should have received a confirmation email of the reservation number. If you did not get a Dreams reservation confirmation then your request may not have gone through.
If you got a confirmation number when you submitted the request then an agent will be working on booking your reservation request tomorrow and you will get the notification of the pricing, etc.

Hang in there everyone, it's going to be a wild one tomorrow!!

Sue Ellen

 

[dreamflight99]

Originally posted by Andrew DEREK UK
Thoose of you who have put in Summer 2005 requests, have you just had an acknowledgement, or has someone been in touch?, or are you waiting for Wednesday 5th?

I received a personal reply, and have been corresponding with my DU agent since then.

 

[winnyis]

What about if we got a form letter response but it doesnt have a reservation number on it.. will our requests still be processed. I made my request on 4/25 and would be very upset if it was not filled because I dont have a reservation number.

 

[SueEllen]

What about if we got a form letter response but it doesnt have a reservation number on it.. will our requests still be processed. I made my request on 4/25 and would be very upset if it was not filled because I dont have a reservation number.

When you get that email confirmation it has a Dreams reservation request number on it. Even if you do not happen to see that number if you got the email confirmation then it is being processed for you.

I hope everyone gets just what they are looking for.

Sue Ellen

 

[winnyis]

Thanks Sue Ellen - that makes me feel much better.

Its amazing how these cruises take over our lives.... LOL

 

[cats mom]

Thanks for your reponses Sue Ellen.

I have not received a response from a particular agent yet - but do have an e-mail stating my request was received and giving me an access #.

So I will sit back and relax tomorrow while you guys do your thing!

My guess is tomorrow will be just a little busy for all the DU agents!


I hope everyone gets the cruise they want and the perfect cabin. Pixie dust to all!

 

[gn2wdw]

I hope I hear something tomorrow. I sent in my request several days ago and have not heard a word. No email stating they received my request at all.

 

[Cap]

I finally got an acknowledgement from DU at 11:59 PM on Tuesday, May 4. They must have a tremendous backlog if it takes about a week to just get out a reply message.