BWV View categories: more questions

Granny

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Wondering about this new BWV reservation policy that indicates that Preferred View reservations will be categorized as either BW View or Pool/Garden view.

What will they do if someone has no request? From what I understand, many reservations still come in with no requests. I guess if it's a phone reservation, MS will have to ask that question now. And if it's an e-mail, they'll have to e-mail you back asking which view you prefer?

Or would they take the "no requests" and assign them to whichever category has more available rooms?

And would a BWV waitlist be for a particular view? Or would you have the option to ask for "first available"??

It will be interesting to see if DVD has thought through every ramification of this new policy.
 
Originally posted by Granny
Or would they take the "no requests" and assign them to whichever category has more available rooms?

And would a BWV waitlist be for a particular view? Or would you have the option to ask for "first available"??

I would think no request is going to be garden view, since there are so many more of that type and the person didn't care enough to request.

Now that it is a room type, it will need to be a seperate waitlist request, therfor, if you are willing to stay at any DVC studio on site and nothing is available your waitlists to b placed on now goes up to 6!!! (7 lists for the 2 Bedrooms because of the BCV bed configuration)

Sandy
 
Granny - I just spoke to MS this morning and they are definitely confirming BW view rooms - even said they would send me out a new confirmation saying so. Made the res at 11 months for Jan. (2 BR).

I, too, would assume that anyone who has no request will be placed in pool/gv unless bw view rooms are sitting empty (but I think that was probably always the case if you didn't request bw view).

Someone just posted a thread that MS placed them on a bw view waitlist.
 
So.....if someone wants to book BWV preferred view at the 7 month window and they're all booked, they have to choose which Preferred View they want to waitlist for? Or can they waitlist on both?

If both then if, for instance, the Boardwalk View becomes available, would they know to automatically cancel your waitlist for the Pool/Garden view?
 

That's me on the waitlist. I'm currently in a one-bedroom garden/pool view for January. MS put me on the waitlist and gave me the option to automatically change the reservation from garden/pool view to boardwalk view if it becomes available, so that's what I did. But if they do it automatically, make sure to have them note on the reservation that you want to replace one reservation for the other. Otherwise you may end up with two reservations, as at least one person on these boads has noted happened to them in recent months.

You can also set up your waitlist for them to call to confirm with you, but there's a time limit for you to call back if they don't reach you directly. Since this is a no brainer I went ahead with the automatic transfer.
 
Anyone else still have a fear that they won't have a BW view unit available at check-in? What if they screw up with bookings? What would they do? What if factors make a 2BR unit not available, but a 1BR and a studio located in different places. Or, could you assume they know what they are doing?

Thanks. ;)
 
So I guess now if BWV is not your home not only will it be next to impossible to get a standrd view at 7 months out, but also a boardwalk view?
 
I think they've created a logistical nightmare, at least for the time being, until they begin booking rooms with people understanding this new policy. The maintenance of wait lists could also become crazy, as Granny mentions. Now, not only will people be switching size of rooms and resorts, they may also start switching to get the view. In the past, you were charged a cleaning fee if you switched rooms because of the view. Now, you'll have a loophole to let you do it with no charge.

I wonder if this will effect BWV dues and/or other DVC dues? I see increased costs for MS to handle these reservations and increased housekeeping costs if people are moving around more.

Things must have really gotten bad at the BWV check-in for them to make this move.
 
Originally posted by PamOKW


Things must have really gotten bad at the BWV check-in for them to make this move.

Pam...I think you're absolutely right. I have some additional thoughts but I'll keep them to myself in order to keep this thread from being a debate forum. :p
 
Originally posted by PamOKW
In the past, you were charged a cleaning fee if you switched rooms because of the view. Now, you'll have a loophole to let you do it with no charge.
I see just the opposite happening. Your confirmation is now going to explicitly state what type of room view you will receive (standard, garden/water, boardwalk). You will receive exactly what you are entitled to. The front desk can refuse your request for a boardwalk view by referencing the confirmation. "See, it says right here that you have a Garden/Water View."

It is now equivalent to someone reserving a "standard view" and requesting a "boardwalk view" at the front desk.

Troy
 
For clarification--for the pool/garden view, do you have think that you might have a choice of the pool or the garden? Request for?

Also, on a slightly different topic--do DVCers get assigned their rooms the same way as cash customers? In other words, does the room assigner do this at (what I think is) four days before arrival?
 
They are no longer pre-assigning rooms. When you arrive, they will try to find a room that's ready that meets at least one of your requests. This is the procedure as explained to me by Jackie at DVC about 2 weeks ago. This is what started this whole boardwalk view change. Since the rooms are not being pre-assigned, someone who booked 1 week before would have an equal shot at a boardwalk view as someone who booked 11 months before. So that's why they created this new room category.
 
The problem with waitlisting will be the same as now only double trouble. What if you book a non BW view and waitlist the BW view. Then only part of the days come available. Or you wait list for the entire chunk and all the days you wanted come and go but not at one time. The only real possibility of getting a BW view will be owning there and calling at essentially 11 months out.
 
I agree that the waitlist thing is going to be kind of crazy. That's what I meant by wondering if they had thought this completely through. :confused:

For the record, I'm a BWV owner and I have no desire for a Boardwalk view. We really liked our quiet pool view last year with a wonderful view of Tower of Terror and the sounds of Fantasmic each night.

It will be interesting to see how this develops.
 
I'm glad I'll be sticking with my standard view....
 
btw, i talked to Jackie about the thing where if you booked a Garden/Pool View room, and at check-in, can you request a Boardwalk View room.

she basically said, sure you can ask. but there is very little chance that one would be available, especially now that Boardwalk View rooms will be pre-assigned/guaranteed. if there's a miracle and one is available, then the front desk should be able to give you that Boardwalk View room simply because it costs the same # of points.
 
Originally posted by Dean
The only real possibility of getting a BW view will be owning there and calling at essentially 11 months out.

So then I'm probbaly correct in thinking that since we do not own at BWV, our chnaces of getting a stnadrd and now a boradwalk view are almost nonextitent.

Now that i think about it, this doesn't seem quite right. In this case, they shoudl make specila views avialble at all the DVc resorts, liek IllumiNations view at BCV, etc. so that those who own there can be guaranteed they'll get it before the 7 month window opens up to others. :rolleyes:

See what I mean? Thsi woudl seem to amke things even more complicated for them, but hey- if they want to take it on I guess it will make numerous BWV owners quite happy.
 
I believe dedicated two bedrooms and 2 queens in the second bedroom are both confirmed request at BCV - for which non BCV owners have a slim chance of aquiring given that 2 beds in the second bedroom is often booked full by the seven month window.

In other words, there are already reservation complications in place at most of the other resorts that BWVs by design doesn't have (no dedicated two bedrooms - so everyone in a 2 bedroom gets an attached studio).

From a logistics standpoint, there are a limited number of "confirmed types" that can be given without suboptimization of the system.
 



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