BWV Refrigerator Warning

[disneynutz]

Disney did a wonderful job on the Villa rehab, the place looks beautiful.

Were they fell short is with the new refrigerators. The "Summit" brand refrigerators suck, they don't get cold enough. We are here now and Maintenance tells us that they had replaced the refrigerator in our room before we checked in and we had them replace it last night. The replacement unit isn't any colder.

They also told us that based upon Guest complaints, they rotate a couple per day and they keep the back-ups plugged in to keep them cold and ready.

Some purchaser made a big mistake on this one.

Bill

 

[DVC Grammy]

Is this brand used in ALL villa sizes (studios AND 1-brs)? If Disney is having so much trouble with so many of them, wouldn't they have some recourse (as we would as consumers)? I have never seen an appliance that doesn't come with at least a one-year warranty.

 

[vicki_c]

Are you talking about a full size 1 BR and larger refrigerator? Or the small ones that are in regular resort rooms and studios?

Because everyone always complains about the small refrigerators -- Disney in fact calls then "coolers" when you ask about them and say they're not really meant to be refrigerators (ridiculous, but that's what they've said in the past).

 

[disneynutz]

Are you talking about a full size 1 BR and larger refrigerator? Or the small ones that are in regular resort rooms and studios?

Because everyone always complains about the small refrigerators -- Disney in fact calls then "coolers" when you ask about them and say they're not really meant to be refrigerators (ridiculous, but that's what they've said in the past).

This is a 1 bedroom, apartment size fridge. I don't remember what brands are at the other DVC resorts, never had any reason to check. I do know that the studio size refrigerators seem to get colder than this bigger one. We are going to buy a temp gauge latter today when we run some errands.

Bill

 

[KAT4DISNEY]

I guess we were lucky. Ours functioned perfectly a few weeks ago and DH is VERY particular about how cold the milk is!

 

[BEASLYBOO]

They also told us that based upon Guest complaints, they rotate a couple per day and they keep the back-ups plugged in to keep them cold and ready.
Bill

Am I alone here in thinking that rotating refridgerators is not the most efficicient thing maintenance should be doing. You can't tell me Disney doesn't have clout and/or the purchase power to call and get these things returned/replaced.

Crazy

I was so happy to see they had finally replaced those decrepid BWV stove tops with the funky burners and now we have refridgerator problems!

 

[DebbieB]

Am I alone here in thinking that rotating refridgerators is not the most efficicient thing maintenance should be doing. You can't tell me Disney doesn't have clout and/or the purchase power to call and get these things returned/replaced.

Crazy

I was so happy to see they had finally replaced those decrepid BWV stove tops with the funky burners and now we have refridgerator problems!

I took it to mean that they do that while waiting to get a replacement delivered. If you call and say your fridge isn't working, you don't want to hear they will deliver a new one tomorrow and then it will have to cool. I think it's a good idea to have some plugged in so that they can deliver a cold one immediately.

 

[Waseller77]

I am at the BWV right now in our one-bedroom and our fridge is keeping our drinks super cold! And we LOVE the rehab!

 

[Chic]

The LG brand flat screen televisions are a big piece of junk too. I first saw them in the Polynesian hotel several years ago and thought Disney may have learned a lesson. Evidently not because they're using the LG brand in the DVC Villas too. There was an LG brand washing machine in the Wilderness Lodge Villas this past July which leaked water so bad, there was always an inch of water on the floor in the laundry room. When I returned in August, the LG washer had been replaced with a Whirlpool unit and the water leak was gone. These low quality companies are obviously making Disney huge discounts so their name brand can be seen by thousands of guests who, in turn, may be dumb enough to go home and purchase one of their own.

 

[TLSnell1981]

The LG brand flat screen televisions are a big piece of junk too. I first saw them in the Polynesian hotel several years ago and thought Disney may have learned a lesson. Evidently not because they're using the LG brand in the DVC Villas too. There was an LG brand washing machine in the Wilderness Lodge Villas this past July which leaked water so bad, there was always an inch of water on the floor in the laundry room. When I returned in August, the LG washer had been replaced with a Whirlpool unit and the water leak was gone. These low quality companies are obviously making Disney huge discounts so their name brand can be seen by thousands of guests who, in turn, may be dumb enough to go home and purchase one of their own.

I'm surprised. My DS worked 9 years for Best Buy and LG was one of the top rated brands. This is based on returns, customer complaints and repairs, etc.

Now, for the fridge...I suspect they are "green" and here lies the problem. We had this issue in Paris. We stayed at a Marriott timeshare for 5 days and swapped the fridge 3 times. They just don't get cold.

 

[CarolMN]

We're currently in a BLT 1 bedroom. The refrigerator is GE.

Both LG televisions work and look great.

 

[jekjones1558]

We just checked into a 1 bedroom at BWV and our Summit frig is having a hard time getting cold. I will be watching to see whether it eventually does get cold. It was set pretty high when we got here and still was not at all cold. I am satisfied with the rest of the rehab stuff, though haven't done any wash yet to see if the new stacking dryer is any better than the pathetic old ones. I miss the picket fence hallway but must admit that I think the new decor overall is nice.

 

[BWV Dreamin]

We just checked into a 1 bedroom at BWV and our Summit frig is having a hard time getting cold. I will be watching to see whether it eventually does get cold. It was set pretty high when we got here and still was not at all cold. I am satisfied with the rest of the rehab stuff, though haven't done any wash yet to see if the new stacking dryer is any better than the pathetic old ones. I miss the picket fence hallway but must admit that I think the new decor overall is nice.

Can you post any pics of your rehabbed room? I'm so jealous... I won't get to BWV until spring 2011.

 

[BWV Dreamin]

We're currently in a BLT 1 bedroom. The refrigerator is GE.

Both LG televisions work and look great.

I would love to see any pics of your rehabbed room... even the refrigerator! Yes, I'm that desperate for a BWV fix!

 

[jekjones1558]

Here you go, BWV Dreamin:

New living room TV and stand:

New kitchen appliances:

New sofa and coffee table colors:

New kitchen table color and cushions:

New bedspread:

New bedroom TV and dresser:

New bedroom lamp and stand:

New stacking laundry:

New living room lamp:

New balcony furniture:

View from room 2009:

 

[BWV Dreamin]

Wooowwww!!! Thanks Jean! I love it all! I really like the balcony chairs, they look comfortable. Kitchen looks great and I love the sofa pattern. Of course I see you have my fav boardwalk view! enjoy your trip and thanks for the pics!

 

[DebbieB]

Jean - any sign of work being done on the boardwalk side? I get there Saturday!!!!! I have a boardwalk view 1 bedroom too.

 

[jekjones1558]

BW view rooms appear to be all finished. Outside work on BW is all finished. For sure the 1st floor rooms down the hall from the laundry are not done.
I forgot to post these photos earlier:

New hallway carpet:

New hall decor:

New iHome clock/radios:

 

[missy2217]

We stayed in a refurb 2 bedroom a few weeks ago and had NO issues with the fridge or TV.

 

[buzz5985]

I stayed in a 1 BR 2nd week of November and our fridge was turned way up. So I turned it down very low, and it actually froze the top of a 2 L bottle of Soda.

I didn't find the dryer any better.