I have posted two threads on this topic (sorry, I don't know how to attach a thread). But, what I said in those threads was that I was very disappointed with the bus service at BWV. Almost to the point where it was going to hold us up from our BCV purchase.
To summarize our experience;
We regularly had a long waits at BWV. If the bus(es) get filled at the previous 4 stops, they don't go by BWV. That doesn't bother me, because, I don't want to be teased. What bothers me is that they don't call for backup. Or if they do, those backups start at the other resorts.
We waited 35 minutes for a bus and missed opening. I even called from the bus stop phone.
On the one occassion when the CM was there from 7:30am, she indicated that no buses had been by for Typhon Lagoon in the hour an a half. And yes, she called from the bus stop phone.
I also have found that the drop off takes longer to get to BWV from Swan than it takes to walk. I got off the bus and beat it back by 10 minutes. It gets a little difficult when you have kids who are tired and/or sleeping.
I have voiced my opinion to customer service.
I hope that you have a better experience.
With all that said, I really liked BWV and ultimately let Disney take me away from reality and enjoy my stay. Because, that is what it is all about.