I don't think anything is foolproof. I've been there 3 times, had fried chicken the first 2 and the steak the last time. The first time I had the chicken, it was awesome, nice and juicy and crispy. The second time I had it, and again I could have sent it back, it was all crisp and no chicken. They were the A cup of the chicken world because there was barely any meat on them. I got a little meat off the chicken but it took a lot effort and was overdone because it was so thin.