We're back. The hotel was very nice and the staff was incredible BUt this is not a handicapped friendly resort. There were so many problems when we checked in and went to the room that they ended up moving us to the tower but couldn't give us a handicapped room, the halls aren't really big enough for a person and a wheelchair, thresholds are to high and have to be backed over (which is impossible in areas of hallway). It was just a nightmare. I wouldstay here again but definitely not with my DM and her wheelchair. By the way, the beds are incredible. I took the model of the mattress and might get one for myself.