I always make a PS.
Well almost always. Against all my rules, I did not make one for our last am at the Polynesian last month. I thought we would either have breakfast in the concierge lounge or order room service or a combination of both. But my DH wanted to go to Kona which we all love. We decided on this the night before but as I wasn't sure what time we would actually be out of the room with packing, I did not make a PS.
So although I hoped to be out by 8am, it was 9 by the time we left the room. I checked in and was told a 30-40 minute wait. There were lots of people waiting for tables but also a number of empty tables. My husband arrived about 10 minutes later after a last trip to the car and asked again as the crowds had cleared quite a bit...several large family groups were seated. They could not find our card.....

but then located it at the front. Anyway, this guy whom I have never seen before at Kona (not a manager) walked back and looked at us very coldly and said it would be "20-30 minutes.....the same as you were quoted." Now this man had not caught the Aloha spirit. We had not complained just wanted to know if things had changed since there were so few people waiting at this point. We told them we would come back another time (an understatement

), picked up breakfast for our kids at the Kona counter and headed to the MK.
Glad I got that off my chest as this guy's attitude was so unfriendly. I'm sure he'll come around as I've seen it happen at Kona before but he really made me feel badly. Too sensitive I guess.
Anyway....make those PSs/ADRs. This was a Sunday am though and I've long
thought Sundays seem especially busy at Kona.