This is one place where it has been easy for me to order exactly what I want, even if it doesn't appear on the menu. For instance, sometimes for breakfast I want their smallest steak and a side of strawberries. No problem!
A couple of years ago we did have some bad service (waiter was either distracted or just plain inattentive). Next morning I asked the hostess not to seat us in his section again, because of previous day's disappointment. She inquired as to the details and expressed concern. She checked back with us a couple of times during our meal to see how things were going. As it happened, the second day's server was pretty slow, so I was frank with the manager, who again expressed concern--and said breakfast was on her this time! I was impressed with her.
That was the only trip where we had this type of service problem, and I certainly wouldn't hesitate to go back there again.
Janet