Jenn
DIS Veteran
- Joined
- Aug 18, 1999
- Messages
- 1,414
I have a February use year so my 2002 points became available today.
A couple of weeks ago I made a partial reservation for August for 3 of the 5 nights we wanted. At the time the other 2 nights were not available. In addition, the 3 nights used what we have left for 2002 points (we have another trip planned as well). So, we would be borrowing from 2003 points to book the last 2 nights.
So, I knew I wanted to either waitlist for the last two nights or book alternate room sizes to accomodate my party. My understanding was that I had to wait until today when my 2002 points became available in order to borrow from my 2003 points to make the remaining portion of the reservation.
I called this morning and got what I wanted but after explaining the whole mess to the CM, she said I was wrong and that I could have booked that reservation before today.
My head is still spinning - was I wrong? The CM said she was new and could be confused but went and asked and said that I was wrong.
Someone explain this to me......
A couple of weeks ago I made a partial reservation for August for 3 of the 5 nights we wanted. At the time the other 2 nights were not available. In addition, the 3 nights used what we have left for 2002 points (we have another trip planned as well). So, we would be borrowing from 2003 points to book the last 2 nights.
So, I knew I wanted to either waitlist for the last two nights or book alternate room sizes to accomodate my party. My understanding was that I had to wait until today when my 2002 points became available in order to borrow from my 2003 points to make the remaining portion of the reservation.
I called this morning and got what I wanted but after explaining the whole mess to the CM, she said I was wrong and that I could have booked that reservation before today.
My head is still spinning - was I wrong? The CM said she was new and could be confused but went and asked and said that I was wrong.
Someone explain this to me......