HumblePie
Mouseketeer
- Joined
- Sep 8, 2013
- Messages
- 264
I am still new to DVC. I'm hoping someone here can help me because I really don't want to sit on hold for member services all day today.
I have two DVC contracts, one that I bought direct, and one that I bought a resale with a different home resort/use year, so I have two membership numbers. No problem, as we plan to use the points separately.
I see both contracts on the DVC website and on my dashboard and can toggle between them on the home page.
I want to make a reservation using my resale contract, and my 11 month window opens today... but when I search for availability it is searching using my direct membership number and telling me I can only book at 7 months outside my home resort. But I do want to book at my home resort - my other home resort.
What am I missing? How do I force it to use my other membership number when checking availability?
Thanks for any help!
I have two DVC contracts, one that I bought direct, and one that I bought a resale with a different home resort/use year, so I have two membership numbers. No problem, as we plan to use the points separately.
I see both contracts on the DVC website and on my dashboard and can toggle between them on the home page.
I want to make a reservation using my resale contract, and my 11 month window opens today... but when I search for availability it is searching using my direct membership number and telling me I can only book at 7 months outside my home resort. But I do want to book at my home resort - my other home resort.
What am I missing? How do I force it to use my other membership number when checking availability?
Thanks for any help!