Booked online but can't retrieve ADR's from system

peacefrogdog

DIS Veteran
Joined
Feb 22, 2000
Messages
1,507
I booked 3 ADR's, linking them to my DVC reservation and booked using the 90 + 10 timeline. I got confirmation numbers for all 3 but when I try to retrieve them via the "My Disney Vacation" link on the website, none of them can be retrieved.

Will try to call when I get a chance, but is this common to not be able to retrieve them? I'm comforted by having actual confirmation numbers.
 
I had the same problem but only with one of my reservations - I called and they had it in the system but for some reason it was not linked to my account. I just made sure I had the reservation number.
 
I had that problem, when I booked the reservation I accidentally entered the wrong phone number. I had to go back to the original e-mail to find the error. Check the phone number you used when you booked the ADR.
 
Yeah my phone number was blank on mine, not sure how this happened since a phone number is required online.
 

Were you actually logged in when you made the reservation? Maybe that might be the problem?
 
I was not and when I called the CM they could not figure out how this happened but they were extra nice and fixed it.
 


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