Book on-line or over phone

Discussion in 'Disney Resorts' started by gwcollins71, Dec 27, 2009.

  1. gwcollins71

    gwcollins71 DIS Veteran

    Apr 21, 2004
    What are the benefits of booking on-line vs over the phone? I am getting ready to book and need to book the best way.

    Thanks, Gretchen
  2. CoachBagFanatic

    CoachBagFanatic My two Shiba babies :-)

    Oct 26, 2007
    Hey Gretchen, I feel it's a matter of preference. I have booked both on line and via the phone. I do like on line better as sometimes I really don't feel like talking to someone. It's easier for me to type and I don't have to be bothered. But then I do call up and add our requests when I feel like talking. :rotfl: My requests are kept very simple such as floor or room location. But if you have questions that you need answered before you make your reservation, than calling would be the best thing to do. Happy planning.:hippie:
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  4. bradisgoofy

    bradisgoofy Retired, can see MK fireworks from my window, CM

    May 6, 2005
    Personally, I would rather talk with a real person so I know the details are correct and I didn't mistype or click the wrong button. JMHO
  5. Sue M

    Sue M DIS Veteran

    May 27, 2009
    I book on the phone. And add my room requests then. I keep it simple too, high floor, building or room location depending on which resort.
  6. kaffinito

    kaffinito <font color=teal>Grant me the Serenity to Accept t

    Apr 7, 2008
    The advantage to booking online is to secure the resort/ room type you want if
    CRO is closed. I usually book room only online and add packages and room requests by phone. I was able to get a 1 bedroom villa at BC online when free dining became available with no trouble. :)
  7. mickeystoontown

    mickeystoontown DIS Veteran

    Oct 2, 2006
    I always get the price quote online and then call to book. I, like others, like to talk to a person and make my requests at the same time I book.

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