After a great deal of reseach I decided to order a Peg Pergo Aira Tiwn LB from strollers4less.com. Now over a month later I wanted to warn others of my problems so they can avoid it to. (and after talking to another mother on a different message board who had the same problems as I.) I have ordered from them before a few years ago, the order took a few weeks to come so I was prepared for a 2 week wait. Well after 2 weeks I tried to contact them and got a message they were out of town for a convention in Vegas. Please allow anotherweek for the order (this message remains on there web site now, 2 weeks later.) I had a very difficult time getting them to return my contact, the toll phone number listed on the web site was not taking messages. They billed my cc on Sept 1st (day after placing order.) and said the order was processed and waiting for shipment. After 3 weeks and a little more then "sorry, thank you for your patience" canceld the order and palce a new one with a company I found on line called arunningstroller.com.
The toll free number was all over the web site and the stroller was listed for $1 less then the other place. I called the store at 9:00 on Monday night and the owner Marilyn answered. I told her my situation and she said I was not the 1st person to complain about this. Aparently Peg Pergo was not shipping to Strollers for less and she had many in stock and would have it shipped out tomarrow and she will send me an email with the tracking numbers.
Sure enough, my stroller shipped the next day and I had it by Saturday (for some reason it sat in Ohio for 24 hours, but that was a Fex Ex problem, not the stores.) I am very happy with it. She even gave me a free rain cover! She did not bill my cc until it was shipped.
The funny thing is while I was waiting the only aceptable excuse for me would of been if the company was based in FLA. It isn't, New Jersery. However arunningstroller.com is. And they managed to get it to me right away. Infact I just emailed her and thanked her and she said they got power back on Monday and Internet access Tuesday.
Stroller for less still hasn't taken the charge off my card, and says it will be 1 to 2 billing cycles as their policy. I called my Disney Visa and had the mater put on dispute. Their web site still has my order placed as active and wating for shippment (but I did get email confrimation of the canceled order.)
The other women I talked to had the same problems, but with a McClarn double stroller. She also ended up canceling and placing a new order with a differnt company. I just wanted to warn others so they don't have the same problems.
I am very happy with arunningstroller.com If you are in need of ordering one on line, check them out.
Mary
The toll free number was all over the web site and the stroller was listed for $1 less then the other place. I called the store at 9:00 on Monday night and the owner Marilyn answered. I told her my situation and she said I was not the 1st person to complain about this. Aparently Peg Pergo was not shipping to Strollers for less and she had many in stock and would have it shipped out tomarrow and she will send me an email with the tracking numbers.
Sure enough, my stroller shipped the next day and I had it by Saturday (for some reason it sat in Ohio for 24 hours, but that was a Fex Ex problem, not the stores.) I am very happy with it. She even gave me a free rain cover! She did not bill my cc until it was shipped.
The funny thing is while I was waiting the only aceptable excuse for me would of been if the company was based in FLA. It isn't, New Jersery. However arunningstroller.com is. And they managed to get it to me right away. Infact I just emailed her and thanked her and she said they got power back on Monday and Internet access Tuesday.
Stroller for less still hasn't taken the charge off my card, and says it will be 1 to 2 billing cycles as their policy. I called my Disney Visa and had the mater put on dispute. Their web site still has my order placed as active and wating for shippment (but I did get email confrimation of the canceled order.)
The other women I talked to had the same problems, but with a McClarn double stroller. She also ended up canceling and placing a new order with a differnt company. I just wanted to warn others so they don't have the same problems.
I am very happy with arunningstroller.com If you are in need of ordering one on line, check them out.
Mary
